Anne Mwithi
Sales Intern
Ruai, Nairobi
Summary
Certified Customer Support Professional and BBIT graduate with a strong drive for sales and relationship management. Proven track record in proactive client outreach, order processing, and resolving product-related customer issues in a fast-paced environment. Seeking to leverage persuasive communication skills and a people-first attitude to drive sales for premium construction materials.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Team Leader
Sustainability News Africa
- Content & Leadership: Managed digital content and oversaw a remote team.
- Communication: Ensured clarity, accuracy, and professionalism in all outputs.
- Remote
Administrative Assistant
Kilimambogo Millers Limited
08.2024 - 03.2026
- Sales Outreach: Took full initiative in calling clients and distributors to secure and process orders, ensuring consistent revenue flow.
- Customer Care & Resolution: Developed a digital tracking system for customer grievances and resolved issues effectively.
- Logistics Coordination: Handled product quality inquiries, ensuring high client satisfaction.
- Prepared Daily Reports: Managed daily reporting and route plan approvals for the sales team, cross-referencing GPS data with assigned territories to optimize field performance.
Education
Bachelor of Business Information Technology - BBIT
Mount Kenya University
Skills
CRM & Order Tracking Systems
Digital Branding & Professional Graphic Designing
Microsoft Office Suite (Excel, Word, Outlook)
Accomplishments
Created a professional website in kilimambogo millers ltd and an internal system that was used to go paperless, leave application, requistions, check ins and out, salary advance, customer complains etc still in use today
Certification
Certificate in Customer Support – Alison
Timeline
Administrative Assistant
Kilimambogo Millers Limited
08.2024 - 03.2026
Team Leader
Sustainability News Africa
Bachelor of Business Information Technology - BBIT
Mount Kenya University
CORE COMPETENCIES
- In-House Sales: Proactive calling for orders and lead follow-ups.
- Persuasive Communication: Maintaining a professional and convincing tone with clients.
- Product Knowledge Management: Experienced in handling logistics and technical inquiries.
- Problem Solving: Resolving grievances amicably to maintain brand loyalty.
- High Energy: Thriving in target-driven, growth-oriented environments.