Writing ,blogging ,learning a new language, volunteering .
Hi, I’m
Anne Mwaniki
Data Analyst
Nairobi
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Hardworking writing and editing professional proficient in checking and correcting articles, memos, letters, and online postings for accuracy and form. Offering 2 years of related experience a superior work ethic. Detail-oriented Proofreader adept at document management, data entry and administrative support. Applies different style and content guidelines based on individual document uses and requirements. High level of vocabulary understanding, grammar and writing techniques. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
years of professional experience
2
years of post-secondary education
Work History
Codesmith Systemsnairobi
Customer Service Representative
10.2023 - 12.2023
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Okoa Kaka Na Dadanairobi
Freelance Data Transcriber
06.2022 - 08.2023
Job overview
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Followed established procedures to enter and process data correctly.
- Developed and maintained databases to store customer information.
- Secured and protected data from unauthorized access by complying with security protocols.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified accuracy of data entered into system to produce error-free reports.
- Typed letters, memos and other correspondence for staff, using various software programs.
Transperfectnairobi
Translator and Interpreter
12.2022 - 02.2023
Job overview
- Replicated flow, style, and overall meaning of original texts.
- Translated documents from french to English and Kiswahali to English.
- Provided verbal summaries of non-English documents for immediate use.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Researched cultural etiquette and specific use of slang words.
- Prepared comprehensive glossaries and terminology databases to facilitate analysis.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Wordy Companynairobi
Proof Reader
01.2021 - 12.2022
Job overview
- Checked and corrected grammatical and spelling errors in diverse documents.
- Managed finished works and version edits for comprehensive record of each file.
- Researched content and grammatical issues to check accuracy of information.
- Performed administrative tasks such as copying, faxing, and reception work with accuracy and efficiency.
Education
Daystar UniversityNairobi
Bachelor of Science from Computer And Information Sciences
09.2021 - 09.2023
Skills
Spelling abilities
Interests
reading,hiking
I love reading history books , self help-books ,adventure books about travels specifically from Noo Saro-Wiwa and the likes of Naval Ravikat
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Codesmith Systems
10.2023 - 12.2023
Translator and Interpreter
Transperfect
12.2022 - 02.2023
Freelance Data Transcriber
Okoa Kaka Na Dada
06.2022 - 08.2023
Daystar University
Bachelor of Science from Computer And Information Sciences
09.2021 - 09.2023
Proof Reader
Wordy Company
01.2021 - 12.2022
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