I like to meeting new people. I enjoy doing this through travelling as it helps me explore different cultures and meet people.
Anne Kimwaki
Insurance
Nairobi
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities. I have close to 9 years' working experience.
Overview
9
9
years of professional experience
17
17
years of post-secondary education
4
4
Languages
Work History
Business Development Manager/Broker Consultant
Metropolitan Cannon Life Assurance Limited, Momentum Metropolitan Group
Nairobi
2018.10 - Current
- Identify and pursue valuable business opportunities to generate new company revenue and improve bottom line profit. Negotiate and close long-term agreements with new clients. Since I joined the company, I have worked with my team to grow the gross written premium from $ 1.84 Million in 2018 to $ 3.05 Million as at the end of December 2022
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement. Coach and promoted high-achieving sales and account management employees to fill leadership positions. Direct sales support staff in administrative tasks to help sales reps close deals.
- Establish relationships with key decision-makers within customer's organization to promote growth and retention. Under my leadership the business retention rate has been above 90% in premium and above 85% in count of schemes
- Engag reinsurers and reinsurance brokers on placement of risk outside our treaty, this is on facultative basis. Collaborating with the internal teams in the annual renewal of the treaty
- Collaborating with internal teams to improve processes and systems, to help promote business efficiency through innovation and use of technology
- Manage accounts to retain existing relationships and grow share of business.
- Ensure all premiums are paid within the set timelines.
- Monitor market trends and competitor activities to identify areas of potential opportunity. Developed process to analyze customer feedback to incorporate insights into product development strategies. Through this i was able to revamp existing products by incorporating of value-added benefits to our group life product offering, revamping our retail products, developing an SME group life and combined solution product.
- Ensuring that the business underwritten is profitable by putting in place measures to mitigate risks and to also improve the claims ratio of the businesses already underwritten.
- Tactfully participating in tenders for new and existing business. Getting intelligence from the right sources to aid in bidding of the business as well as making sure the company resources and time are not spent on unreasonable business ventures
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Preparing management and board reports.
- Represent the company and promote products at conferences and industry events.
- Perform client research and identify opportunities for account growth, account penetration and market expansion.
- Develop new proposals, contracts and procedures to draw in more clients and streamline work operations. I also spearheaded the building of a mutually beneficial business relationship with AIG to provide more competitive terms for our accidental covers
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Relationship Manager
Jubilee Insurance Company Kenya
Nairobi
2017.03 - 2018.08
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Managed a portfolio of approximately $ 17 Million
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Facilitated workshops and seminars to educate customers on product features and benefits.
- Participated in staff meetings to discuss innovative strategies to improve services.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Evaluated and negotiated contracts to procure favorable financial terms.
Underwriter
Old Mutual Group
Nairobi
2014.09 - 2017.02
- Reviewed applications for insurance coverage and reports to determine risks.
- Supported review and acceptance or denial of new or renewal business.
- Calculated group and individual renewal rates based on customers' background, industry and demographic information.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Monitored market conditions and economic trends to identify and limit potential risks.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
- Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
- Analyzed data to identify trends and predict future insurance needs.
- Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
- Account manager who handled a portfolio of more than $ 20 Million in premium quantum and I successfully achieved a retention rate of above 95% for the entire duration of time I was in the role
- Preparing business reports and claims reports requested by clients, intermediaries and company management
- Monitored service after sale and implemented quick and effective problem resolutions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Reduced balances due and bad debt by coordinating collection efforts with customer service and finance departments.
Internship Student
Ministry of Finance
Thila
2012.04 - 2012.08
- Assisted in closure of the 2011 government financial year, data entry & filling in cash books/ledgers, as well as collection and disbursement of funds within the district.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted and organized files, spreadsheets, and reports.
- Sorted, organized, and maintained files.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
- Developed and maintained relationships with key internal stakeholders.
Education
MBA - Business Administration
Strathmore Business School
Nairobi, Kenya 2020.05 - 2023.06
Pan African EMBA Module -
IESE Business School, University of Navarra
Barcelona, Spain 2022.06 - 2022.07
EMBA Global Network Week Programme - The Political Economy of Doing Business in Africa
University of Capetown
Capetown, South Africa 2021.06 - 2021.06
2022 Leadership Training and Development -
Pacific Institute
Capetown, South Africa 2022.01 - 2022.02
Leading A Sales Team - People Management
Sales Guru
South Africa 2020.09 - 2020.09
Bachelor of Economics & Statistics - Econometrics And Quantitative Economics
Kenyatta University
Nairobi, Kenya 2010.08 - 2014.12
Diploma - Project Management
Kenya Institute of Management
Nairobi, Kenya 2011.04 - 2014.12
Certificate in Management - Business Management
Kenya Institute of Management
Nairobi, Kenya 2011.04 - 2011.06
Certificate - Accounting Packages
Visions Institute of Professionals
Nairobi, Kenya 2010.04 - 2010.06
High School Diploma -
Maryhill Girls High School
Thika, Kenya 2005.01 - 2009.12
Skills
Business development and retention
undefinedAffiliations
Presidential Awards
Accomplishments
- Increased yearly revenue by 70% between 2018 to 2022.
- Won "Customer Service Award" for servicing clients well and ensuring above 90% retention rate for existing business.
- Brought in 98 new customers between 2018 to date, with a total value of $ 1.2 Million.
- Directed a team of 5 personnel bringing in $ 640,000 per year.
- Product development through re-designing company products to make them more competitive.
- Exceeded quarterly objectives by as much as 20% on a regular basis.
- Documented and resolved client complaints which led to improved client service in the business.
Interests
Timeline
Pan African EMBA Module -
IESE Business School, University of Navarra
2022.06 - 2022.07
2022 Leadership Training and Development -
Pacific Institute
2022.01 - 2022.02
EMBA Global Network Week Programme - The Political Economy of Doing Business in Africa
University of Capetown
2021.06 - 2021.06
Leading A Sales Team - People Management
Sales Guru
2020.09 - 2020.09
MBA - Business Administration
Strathmore Business School
2020.05 - 2023.06
Business Development Manager/Broker Consultant
Metropolitan Cannon Life Assurance Limited, Momentum Metropolitan Group
2018.10 - Current
Relationship Manager
Jubilee Insurance Company Kenya
2017.03 - 2018.08
Underwriter
Old Mutual Group
2014.09 - 2017.02
Internship Student
Ministry of Finance
2012.04 - 2012.08
Diploma - Project Management
Kenya Institute of Management
2011.04 - 2014.12
Certificate in Management - Business Management
Kenya Institute of Management
2011.04 - 2011.06
Bachelor of Economics & Statistics - Econometrics And Quantitative Economics
Kenyatta University
2010.08 - 2014.12
Certificate - Accounting Packages
Visions Institute of Professionals
2010.04 - 2010.06
High School Diploma -
Maryhill Girls High School
2005.01 - 2009.12
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