ANNE KIBAGENDI
Nairobi
Summary
A qualified administrative professional with extensive experience in managing office operations, coordinating schedules, and maintaining efficient workflows. I have a proven track record in streamlining administrative processes and supporting executive teams, with demonstrated expertise in multitasking and communication skills, ensuring smooth day-to-day operations.
Overview
5
5
years of professional experience
Work History
Office Administrator
Novacom Systems Limited
04.2025 - Current
- Providing prompt and professional service to visitors and callers, enhancing the organization’s image
- Directing requests to relevant teams, taking accurate messages, and following through with communication
- Maintaining a record of client interactions and parcel tracking for traceability
- Ensuring a warm, welcoming, and presentable reception area at all times
- Liaising with internal departments to support operational efficiency and smooth workflow
Administrative Assistant
Tsavo
09.2023 - 10.2024
- Coordinated daily administrative tasks i.e. receiving guests, receiving calls and messages, replenishing office supplies, maintaining schedules, organising meetings, minute taking, delegating admin team duties, among others
- Coordinated communication across departments
- Maintained accurate digital and physical office records and files
- Tracked office petty cash use and schedules
- Oversaw office space allocation and layout
- Managed office budgets and expense tracking
- Coordinated TSAVO Foundation, liaising with stakeholders and ensuring proper resource allocation
- Researched and onboarded new vendors
- Collected and forwarded invoices for payments
- Planned and executed office events
- Coordinated travel schedules for executives
- Managed executives calendars and scheduling
- Maintained an up to date inventory of all office equipment and ensuring they are in functional condition
Office Administrative Assistant
Stawi Experiences
07.2022 - 10.2022
- Coordinated daily front desk duties such as receiving guests, answering office calls, replenishing office supplies, delegating temporary staff duties, preparing documents, etc.
- Scheduled and planned meetings i.e. room arrangement, distribution of proper documents, etc.
- Conducted induction and on-boarding of new employees
- Kept track of office petty cash and handled reconciliation of expenses
- In charge of procurement of office and event equipment according to company policy.
- Created and executed item budgets collaboratively to ensure proper dissemination of funds
- Performed administrative tasks, document management and report development for inter-departmental use
- Handled supplier correspondence and internal communications in professional manner
- Managed information on company databases e.g. a store inventory, damaged items inventory, lost items, etc, for different company activities to track history and safeguard accurate information
- Booked for business travel arrangements, communicating booking information to relevant staff
Administrative Intern
Mamlaka Hill Chapel-Ruaka
02.2021 - 03.2022
- Prepared and managed monthly and seasonal budgets for ministry projects and activities
- Managed communication and correspondence for a team of about 70 adult volunteers, and placed them in different duty stations weekly
- Reviewed team’s feedback and created tools to improve volunteer experience, performance and keep them on task
- Prioritized competing priorities to deliver in pressured seasons
- Planned and executed bi-monthly team events to ensure smooth coordination and delivery to stakeholders
- Segregated and labelled store property to maintain organized inventory
- Conducted quarterly volunteer trainings/conferences to equip volunteers with the program knowledge needed
- Writing monthly reports to update supervisors on individual and team progress
- Supported meetings by preparing materials, setting up spaces and taking notes
- Booked conference rooms, scheduled catering and sent invitations to assist in coordinating events
- Executed administrative tasks under supervision to optimize workflow
- Handled department purchase requisitions weekly
Education
Bachelor of Science - Environmental Conservation and Natural Resources Management
University of Nairobi
Nairobi09.2019
Computer Software Packages - undefined
JKUAT
Kisii06.2015
Skills
- Report Writing
- AI
- Google Workspace
- Microsoft Office Suite
- Data Entry
- Project Management
- Customer Service
LANGUAGES
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Timeline
Office Administrator
Novacom Systems Limited
04.2025 - Current
Administrative Assistant
Tsavo
09.2023 - 10.2024
Office Administrative Assistant
Stawi Experiences
07.2022 - 10.2022
Administrative Intern
Mamlaka Hill Chapel-Ruaka
02.2021 - 03.2022
Bachelor of Science - Environmental Conservation and Natural Resources Management
University of Nairobi
Computer Software Packages - undefined
JKUAT