Terry Micheni

Strategic HR Planning & Operations
• Developed and oversaw the implementation of effective human resources strategies and policies in alignment with the business strategy.
• Ensured HR practices were compliant with legal and regulatory requirements.
• Ensured HR operations were efficient, effective, and supported the overall business strategy.
• Advisory to the Board of directors as a member of the Excom and Governance and remuneration board committees.
Talent Acquisition
• Managed the recruitment and selection process, ensuring the organization attracted and hired the best talent.
Culture Transformation
• Developed and led the culture transformation strategy for the bank, including conducting culture audits, mapping current culture, communicating desired cultural changes, and executing transformation initiatives.
Compensation & Benefits
• Conducted comprehensive job evaluation exercises to develop an informed and competitive salary and benefit structure.
• Ensured compensation practices were fair, equitable, and aligned with market standards.
Succession Planning
• Developed and implemented talent development plans and succession planning strategies.
• Ensured the organization had a robust pipeline of talent for critical roles.
Employee Relations
• Managed employee relations issues, including conflict resolution, disciplinary actions, and grievances.
Training & Development
• Carried out staff competency assessments to identify skill gaps and developmental needs.
• Developed strategies to address identified gaps through training and development initiatives.
Performance Management
• Oversaw the implementation and continuous improvement of the current performance management system (Balanced Scorecard - BSC).
• Ensured performance management processes were aligned with organizational goals and drove high performance.
Diversity & Inclusion
• Drove the inclusion and diversity strategy to foster an inclusive work environment.
• Promoted diversity in recruitment, talent development, and organizational culture.
Sustainability & ESG Initiatives
• Supported the business sustainability agenda by ensuring the execution of Environmental, Social, and Governance (ESG) initiatives and commitments.
• Promoted sustainable practices within HR functions and across the organization.

• Provided strategic advice and oversight for HR functions across all six companies under the Philips Pharma Group (PPG).
  • Ensured alignment of HR strategies with the overall business objectives and growth plans of the group.
  • Managed day-to-day HR operations for Philips Therapeutics Ltd, ensuring the smooth functioning of HR processes and services.
  • Reviewed and revised the full cycle of recruitment and selection processes, and onboarding programs.
  • Advised talent management strategies to identify, develop and retain high-potential employees.
  • Reviewed and administered compensation and benefits programs, ensuring they were competitive and aligned with industry standards.
  • Managed employee relations issues, including conflict resolution, disciplinary actions, and grievances.
  • Developed and implemented strategies to enhance employee engagement and satisfaction.
  • Initiated and led the performance management program for the group.
  • Developed frameworks and processes to enhance employee performance and align individual goals with organizational objectives.
  • Collaborated with relevant stakeholders to implement necessary HR practices and documentation for ISO certification.
  • Supported the group in the ISO certification process, ensuring compliance with international standards and best practices.
  • Ensured compliance with legal requirements and company policies.

• Successfully developed and implemented HR policies.
  • Led and managed negotiations for the Collective Bargaining Agreement (CBA).
  • Reviewed employer practices and policies to ensure compliance with industrial and employment laws and regulations.
  • Ensured organizational adherence to Labor laws, Collective Bargaining Agreements (CBA), and HR policies.
  • Managed disciplinary actions, grievances, complaints, and trade disputes.
  • Ensured all actions were compliant with relevant labour laws, CBAs, and organizational policies.
  • Acted as a liaison between management, trade unions, and employees to maintain sound employment relationships.
  • Represented the organization in labour relations matters, fostering positive interactions and negotiations.
  • Drove the employee relations agenda, promoting a collaborative, diverse, and performance-driven culture.
  • Implemented strategies to enhance employee relations and workplace harmony.
  • Supported various HR functions, including payroll administration, recruitment, performance management, employee development, employee engagement, and succession planning.
  • Provided HR support to ensure seamless HR operations and processes.
  • Promoted initiatives and programs that supported high performance and employee excellence.
  • Implemented change management strategies to support cultural transformation.
  • Ensured smooth transition processes and continuity of operations.

• Offering advisory to the Board on Human resource operations and strategic alignment.
  • Spearheaded full scope of Human Resources and Administration functions.
  • Spearheaded provision and management of specialized manpower and services to across all retail outlets
  country wide.
  • Successfully Reviewed, Developed, implemented, and evaluated human resource policies and procedures.
  • Led in conducting the training need assessment, implementation and coordination of Learning, Training
  and development programs.
  • Prepared and ensured accurate department f forecast and budget semi annually.
  • Fostered the conversion and transition of the company's Payroll system to an online integrated system that
  reduces errors and increasing efficiency.
  • Conducted human resources and salary survey and use data to review our HR and remuneration practices to
  attract and retain best talent.