Summary
Overview
Work History
Education
Skills
Affiliations
References
Salary Expectations
Timeline
Generic

Terry Micheni

Summary

Highly accomplished and strategic Human Resources executive with 12+ years of experience leading human capital initiatives, labor relations, and organizational development. Proven expertise in designing and implementing HR strategies that align with business goals, enhance employee engagement and drive performance. Adept at managing complex employee relations issues, negotiating labor contracts, and fostering a positive workplace culture. Demonstrates exceptional leadership in HR administration, policy formulation, and compliance with employment laws. A trusted advisor to senior leadership with a track record of delivering innovative HR solutions that contribute to organizational success.

Overview

1824
1824
years of professional experience

Work History

Head of human Capital

Sumac Microfinance Bank Limited
03.2022 - 05.2024

Strategic HR Planning & Operations
• Developed and oversaw the implementation of effective human resources strategies and policies in alignment with the business strategy.
• Ensured HR practices were compliant with legal and regulatory requirements.
• Ensured HR operations were efficient, effective, and supported the overall business strategy.
• Advisory to the Board of directors as a member of the Excom and Governance and remuneration board committees.
Talent Acquisition
• Managed the recruitment and selection process, ensuring the organization attracted and hired the best talent.
Culture Transformation
• Developed and led the culture transformation strategy for the bank, including conducting culture audits, mapping current culture, communicating desired cultural changes, and executing transformation initiatives.
Compensation & Benefits
• Conducted comprehensive job evaluation exercises to develop an informed and competitive salary and benefit structure.
• Ensured compensation practices were fair, equitable, and aligned with market standards.
Succession Planning
• Developed and implemented talent development plans and succession planning strategies.
• Ensured the organization had a robust pipeline of talent for critical roles.
Employee Relations
• Managed employee relations issues, including conflict resolution, disciplinary actions, and grievances.
Training & Development
• Carried out staff competency assessments to identify skill gaps and developmental needs.
• Developed strategies to address identified gaps through training and development initiatives.
Performance Management
• Oversaw the implementation and continuous improvement of the current performance management system (Balanced Scorecard - BSC).
• Ensured performance management processes were aligned with organizational goals and drove high performance.
Diversity & Inclusion
• Drove the inclusion and diversity strategy to foster an inclusive work environment.
• Promoted diversity in recruitment, talent development, and organizational culture.
Sustainability & ESG Initiatives
• Supported the business sustainability agenda by ensuring the execution of Environmental, Social, and Governance (ESG) initiatives and commitments.
• Promoted sustainable practices within HR functions and across the organization.

Group Human Resource Consultant

Phillip Pharma Group
04.2021 - 03.2022
  • Provided strategic advice and oversight for HR functions across all six companies under the Philips Pharma Group (PPG).
    • Ensured alignment of HR strategies with the overall business objectives and growth plans of the group.
    • Managed day-to-day HR operations for Philips Therapeutics Ltd, ensuring the smooth functioning of HR processes and services.
    • Reviewed and revised the full cycle of recruitment and selection processes, and onboarding programs.
    • Advised talent management strategies to identify, develop and retain high-potential employees.
    • Reviewed and administered compensation and benefits programs, ensuring they were competitive and aligned with industry standards.
    • Managed employee relations issues, including conflict resolution, disciplinary actions, and grievances.
    • Developed and implemented strategies to enhance employee engagement and satisfaction.
    • Initiated and led the performance management program for the group.
    • Developed frameworks and processes to enhance employee performance and align individual goals with organizational objectives.
    • Collaborated with relevant stakeholders to implement necessary HR practices and documentation for ISO certification.
    • Supported the group in the ISO certification process, ensuring compliance with international standards and best practices.
    • Ensured compliance with legal requirements and company policies.

Senior Labor Relations Officer

Africa Star Railway Operations Limited
04.2019 - 04.2021
  • Successfully developed and implemented HR policies.
    • Led and managed negotiations for the Collective Bargaining Agreement (CBA).
    • Reviewed employer practices and policies to ensure compliance with industrial and employment laws and regulations.
    • Ensured organizational adherence to Labor laws, Collective Bargaining Agreements (CBA), and HR policies.
    • Managed disciplinary actions, grievances, complaints, and trade disputes.
    • Ensured all actions were compliant with relevant labour laws, CBAs, and organizational policies.
    • Acted as a liaison between management, trade unions, and employees to maintain sound employment relationships.
    • Represented the organization in labour relations matters, fostering positive interactions and negotiations.
    • Drove the employee relations agenda, promoting a collaborative, diverse, and performance-driven culture.
    • Implemented strategies to enhance employee relations and workplace harmony.
    • Supported various HR functions, including payroll administration, recruitment, performance management, employee development, employee engagement, and succession planning.
    • Provided HR support to ensure seamless HR operations and processes.
    • Promoted initiatives and programs that supported high performance and employee excellence.
    • Implemented change management strategies to support cultural transformation.
    • Ensured smooth transition processes and continuity of operations.

Human Resources & Administration Manager

Omega Risk Management Limited
06.201 - 04.2019
  • Offering advisory to the Board on Human resource operations and strategic alignment.
    • Spearheaded full scope of Human Resources and Administration functions.
    • Spearheaded provision and management of specialized manpower and services to across all retail outlets
    country wide.
    • Successfully Reviewed, Developed, implemented, and evaluated human resource policies and procedures.
    • Led in conducting the training need assessment, implementation and coordination of Learning, Training
    and development programs.
    • Prepared and ensured accurate department f forecast and budget semi annually.
    • Fostered the conversion and transition of the company's Payroll system to an online integrated system that
    reduces errors and increasing efficiency.
    • Conducted human resources and salary survey and use data to review our HR and remuneration practices to
    attract and retain best talent.

Human Resources & Administration Manager

Intercity Secure Homes Limited
01.2016 - 04.2017

Group Human Resources Generalist

Mafuko Industries Limited
01.2010 - 12.2015

Education

Master of Science in Industrial & Organizational Psychology -

UNICAF University
08.2024

Certified Human Resource Professional - Finalist -

Kenya Institute of Management
01.2021

Bachelor of Business Management - Human Resource Management -

Mt. Kenya University
01.2017

Diploma in Business Management -

Mt. Kenya University
01.2014

Kenya Accounting Technician Certificate (KATC) -

KASNEB

Skills

  • Strategic HR Planning & Operations
  • Talent Acquisition
  • Talent Management
  • Culture Transformation
  • Compensation & Benefits
  • Succession Planning
  • Employee Relations
  • Training & Development
  • Performance Management
  • Diversity & Inclusion
  • Sustainability & ESG Initiatives
  • HR Budgeting
  • Workforce Planning
  • Employee & Labor Relations
  • Change Management
  • Policy Development
  • CBA Negotiations
  • Payroll Administration
  • Leave Management
  • Labor Relations Representation
  • Job Evaluation
  • HR Policies & Procedures
  • Occupational Health & Safety
  • Regulatory Compliance
  • ISO Standards
  • Reporting
  • HR Audit
  • QuickBooks
  • HRMIS
  • MS Suite

Affiliations

Member (Practicing Certificate No 09013 | Institute of Human Resource Management - Kenya

References

  • Mr. Newton Siele, CEO - Phillips Pharma group, Phillips Therapeutics Ltd, +254 797 299 980, newton.siele@phillipskenya.com
  • Mr. Duncan Jackson, Managing Director, Intercity Secure Homes Ltd, +254 720 723 730, duncan@intercitysecuritygroup.com
  • Ms. Damaris Ndungwa, Director and Lead Strategist, Blue Concept Africa, +254 721 788 371, damaris@blueconceptsafrica.com

Salary Expectations

KES 350,000 (Gross)

Timeline

Head of human Capital

Sumac Microfinance Bank Limited
03.2022 - 05.2024

Group Human Resource Consultant

Phillip Pharma Group
04.2021 - 03.2022

Senior Labor Relations Officer

Africa Star Railway Operations Limited
04.2019 - 04.2021

Human Resources & Administration Manager

Intercity Secure Homes Limited
01.2016 - 04.2017

Group Human Resources Generalist

Mafuko Industries Limited
01.2010 - 12.2015

Master of Science in Industrial & Organizational Psychology -

UNICAF University

Certified Human Resource Professional - Finalist -

Kenya Institute of Management

Bachelor of Business Management - Human Resource Management -

Mt. Kenya University

Diploma in Business Management -

Mt. Kenya University

Kenya Accounting Technician Certificate (KATC) -

KASNEB

Human Resources & Administration Manager

Omega Risk Management Limited
06.201 - 04.2019
Terry Micheni