Open To Work
ANN WANJIKU MBUGUA
Nairobi
Summary
Operations and administration expert with a strong focus on HR, procurement, and finance support. Proven track record in managing complex administrative functions for a large pension scheme, including organizing significant board meetings and maintaining accurate member records, demonstrating a commitment to organizational excellence and stakeholder satisfaction.
Overview
15
15
years of professional experience
Work History
Human Resources Officer & Administrator
Kenya Agricultural Research Institute Staff Retirement Benefits Scheme (KARSRBS)
01.2010 - Current
- Oversaw the full administrative function of a pension scheme covering 400+ members across multiple locations.
- Oversaw leave records, staff files, and onboarding of new employees while ensuring compliance with HR policies and staff benefit schemes.
- Managed day-to-day office operations, ensuring administrative processes aligned with HR, procurement, data protection, and finance policies.
- Maintain and update the member and stakeholder database (2400+ records), keeping information accurate, confidential, and easy to retrieve.
- Organize about 12 Board meetings, committee sessions, AGMs, and training events each year handling logistics, agendas, minutes, and stakeholder communication across several locations.
- Manage all procurement activity: sourcing suppliers, preparing RFQs, evaluating quotations, drawing up contracts, and tracking renewals.
- Handle finance support duties including validating supplier invoices, maintaining financial records, preparing payment schedules, tracking expenditure, and pulling together documentation for audits.
- Served as primary contact between organization, service providers, and external regulatory bodies, facilitating effective communication and compliance.
Human Resource Officer & Assistant Administrator
East Africa School of Management
01.2007 - 12.2009
- Promoted from Administrative Assistant within eight months. Took on a broader HR and operations remit in a busy academic institution.
- Coordinated leave administration, payroll inputs, staff benefits, and training logistics.
- Managed day-to-day office operations, coordinating executive diaries, correspondence, and interdepartmental communication.
- Drew up and managed institutional timetables each term, coordinating lecturers, student groups, and room allocations.
- Organized student orientation events each intake, overseeing registration, scheduling, and communication with participants.
- Maintained staff and student databases and filing systems; liaised directly with examination boards and regulatory bodies.
- Assisted with procurement, supplier sourcing, quotations, purchase orders and helped monitor the administrative budget.
Administrative Assistant
East Africa School of Management
05.2006 - 01.2007
- Provided administrative support across departments, facilitating filing, correspondence, visitor reception, and meeting coordination to ensure smooth operations.
- Managed office supplies and stationery stock, maintaining organized records to support efficient office function.
- Managed daily office operations and maintained efficient workflow processes.
- Coordinated meetings, prepared agendas, and documented meeting minutes.
- Handled correspondence, including emails and phone calls, with professionalism.
Receptionist
Kakamega Elite Group of Schools
06.2004 - 11.2005
- Served as the first point of contact for all visitors and callers while managing front desk operations and basic record-keeping.
- Greeted and assisted students, parents, and visitors in a welcoming manner.
- Managed incoming calls and directed them to appropriate staff members.
- Scheduled appointments and maintained the school's calendar efficiently.
Education
Master of Business Management - Human Resource Management
03-2026
Bachelor of Business Management - HRM
Moi University
Higher Diploma in Human Resource Management -
College of Human Resource Management
Advanced Diploma in Human Resource Development -
Institute of Commercial Management (UK)
Diploma in Public Relations -
Institute of Commercial Management (UK)
Diploma in Co-operative Business Administration -
Co-operative College of Kenya
Skills
- HR administration
- Compensation analysis
- Benefits administration
- Employee engagement
- Compliance management
- Stakeholder relations
- Operations management
- Budget management
- Procurement
- Data management
- Microsoft Office
- QuickBooks software
References
Available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
Sh100000/yr - Sh200000/yrTimeline
Human Resources Officer & Administrator
Kenya Agricultural Research Institute Staff Retirement Benefits Scheme (KARSRBS)
01.2010 - Current
Human Resource Officer & Assistant Administrator
East Africa School of Management
01.2007 - 12.2009
Administrative Assistant
East Africa School of Management
05.2006 - 01.2007
Receptionist
Kakamega Elite Group of Schools
06.2004 - 11.2005
Master of Business Management - Human Resource Management
Bachelor of Business Management - HRM
Moi University
Higher Diploma in Human Resource Management -
College of Human Resource Management
Advanced Diploma in Human Resource Development -
Institute of Commercial Management (UK)
Diploma in Public Relations -
Institute of Commercial Management (UK)
Diploma in Co-operative Business Administration -
Co-operative College of Kenya