ANN WAMBUGU
COMMUNICATION SPECIALIST/ MEDIA PROFESSIONAL
Nairobi, Nairobi Province
Summary
Multifaceted Communications and Media Specialist with vast experience and knowledge of helping clients and organisations to communicate effectively internally and externally. I am driven by a strong background in youth psychology and behavior management, I excelled at Alice Childrens Home by enhancing engagement and youth communication skills, significantly strengthening support networks. Leveraging my expertise, I also improved public awareness and stakeholder relations at Kenyatta National Highways Authority, showcasing my adeptness in both youth supervision and strategic communication.
Overview
5
5
years of professional experience
7
7
Certifications
Work History
Youth Care Worker
Alice Childrens Home
02.2024 - Current
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Led weekly group therapy sessions focusing on topics such as anger management, coping strategies, relationship building, and self-esteem enhancement.
- Improved family engagement with regular updates and involvement in care planning, strengthening support network for youth.
- Monitored and reported on effectiveness of care plans, adjusting strategies as necessary to meet changing needs.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Strengthened community relations by coordinating with local organizations to provide additional resources and opportunities for youth.
- Improved communication skills among youth with tailored conflict resolution training.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Provided emotional support and guidance to promote positive self-esteem and resilience in challenging situations.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Introduced students to concepts in algebra and reading to encourage recall of educational content.
- Used interactive visuals and static worksheets to teach each student algebra and writing techniques.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
Youth Volunteer
Restless Development
03.2023 - 11.2023
- Provided guidance and support to youths to promote memorable experiences.
- Participated in marketing and fundraising to promote organizational awareness.
- Maintained confidentiality of children and youths on their issues.
- Created educational materials to convey important information to service recipients.
- Provided positive role modeling for youngsters through dress and personal behavior.
- Boosted volunteer participation by developing targeted recruitment strategies.
- Served as an ambassador of the organization at public events such as fairs or conferences, representing its mission positively while answering questions about its work from interested individuals.
- Promoted community involvement by coordinating volunteer opportunities for mentees.
- Assisted in organizing educational and recreational activities, promoting a positive environment for personal growth.
- Coached mentees on conflict resolution techniques to improve interpersonal skills both within peer groups and family settings.
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
- Supported youths through development of new life skills, obtaining resources and transitioning back to society.
- Participated in virtual training on budget advocacy and community engagement.
- Mobilized youth for budget awareness workshops.
- Collaborated with stakeholders to monitor budget spending on youth priorities.
- Engaged in District Youth Working Group Meetings to ensure youth feedback is considered.
- Promoted budget literacy through media, such as hosting talk shows.
- Encouraged youth participation in budget conferences.
- Reviewed district budgets to assess alignment with youth needs and monitor utilization.
Reporter and Communication Assistant
Moi University
10.2019 - 04.2023
- Mentored students who were interested in learning radio production.
- Collaborated with editors to develop compelling story ideas, ensuring diverse content that appealed to a wide audience.
- Researched and produced daily news reports.
- Edited stories for accuracy and clarity.
- Enhanced news coverage by conducting thorough research and fact-checking for accuracy.
- Participated in editorial meetings to discuss story ideas and content.
- Produced and hosted radio programs.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Improved overall reporting quality through meticulous editing and proofreading of articles before publication.
- Captured and edited audio, video and photographs to provide multimedia content to enhance stories as well as training students who were interested in learning.
Communications Intern
Kenyatta National Highways Authority (KeNHA)
02.2022 - 08.2022
- Prepared social media posts and videos with strategies to inform the public.
- Participated in brainstorming sessions for campaign ideation, contributing innovative ideas that aligned with organisation's objectives.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Assisted in the development of internal and external communication strategies, resulting in improved stakeholder relations.
- Edited written materials for consistency, clarity, grammar, and punctuation while adhering to company style guidelines.
- Provided logistical support at corporate events such as trade shows or conferences, ensuring seamless execution of promotional activities.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Managed social media accounts to drive growth and enhance brand reputation.
- Acted as a liaison between the communications department and other internal teams.
Education
Bachelor of Arts - Linguistics, Media And Communication
Moi University
Eldoret, Uasin Gishu, Kenya 04.2001 -
Skills
Youth supervision
Youth psychology
Substance abuse awareness
Behavior Management
Customer Service
Active Listening
Call Management
Problem-solving abilities
Customer Relations
Critical Thinking
Microsoft Excel
Problem Resolution
Certification
Media Reporting
Languages
English
Proficient
C2
Kiswahili
Proficient
C2
French
Intermediate
B1
Interests
Work Optimization
Media Production
Journalism and Reporting
Crisis Communication
Cross-Cultural Communication
Youth Mentorship
Data Analysis Insiights
Digital and Social Media
Timeline
Youth Care Worker
Alice Childrens Home
02.2024 - Current
Youth Volunteer
Restless Development
03.2023 - 11.2023
Communications Intern
Kenyatta National Highways Authority (KeNHA)
02.2022 - 08.2022
Reporter and Communication Assistant
Moi University
10.2019 - 04.2023
Bachelor of Arts - Linguistics, Media And Communication
Moi University
04.2001 -
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