SAP
Ann Njoroge
Procurement And Supply Chain Managment
Nairobi
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Operations Coordinator
Ace Pharmaceuticals
Nairobi
06.2019 - 05.2022
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Mediated contracts with outside providers to bolster customer service and reduce costs.
- Provided direction and guidance to internal teams in order to achieve targets.
- Worked with vendors to make purchases and reconcile invoices.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated with distributors to find quality products and best prices.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
Logistics Coordinator
Index Cargo Logistics Company
Nairobi
09.2017 - 04.2019
- Led a team of 20 (employees and 3rd party contractors).
- Handled clearing and forwarding and import permit processing with Customs and KEBS for all imported shipments.
- Tracked delivery trucks to ensure customer orders were delivered on time and without any damage and provided continuous updates to clients via email.
- Sent quotations to clients, took their orders and invoiced them when delivery was made.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Generated monthly performance reports to track and analyze shipping trends.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Prepared and presented reports to management on logistics performance.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Distribution Intern
COCA-COLA SABCO Nairobi Bottlers
Nairobi
10.2014 - 10.2015
- Handled distribution and delivery of customer orders, scheduling them to improve operational efficiencies
- Order configuration ensuring all orders flowed smoothly and on time.
- Truck and staff scheduling for all shifts to be covered
- Updated customers and supervisors on any delays or emergencies due to weather or carrier changes.
Parts Department Associate
CMC Motors Group
Nairobi
04.2014 - 06.2014
- Dispatched and received vehicle spare parts.
- Prepared quotations and local purchase orders following up with suppliers for delivery of items.
- Vetted all sales documents to ensure there were no discrepancies and informed the supervisor of any errors for corrections to be made.
- Debiting and crediting branch transfers to record all movements of parts.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Delivered merchandise to business locations for use in repairs or direct sales.
- Ordered parts from various distributors to fulfill demands.
- Adhered to company guidelines for performance and compliance.
Education
Bachelor of Commerce - Procurement & Supply Chain Management
Kenyatta University
Nairobi, Kenya 09.2011 - 12.2015
High School Diploma -
Starehe Girls Centre And School
Nairobi 01.2007 - 11.2010
Skills
Planning and Coordination
MS Office
Organization and Time Management
Self-Motivated
Teamwork and Collaboration
Dependable and Responsible
Risk management
Relationship building
Budget development
Delegation
Process implementation
Logistics coordination
Personnel resource allocation
Procurement
Problem solving
Clearing and Forwarding
Import & Export Regulations
Affiliations
· Kenya Institute of Supply Chain Management (KISM)
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Coordinator
Ace Pharmaceuticals
06.2019 - 05.2022
Logistics Coordinator
Index Cargo Logistics Company
09.2017 - 04.2019
Distribution Intern
COCA-COLA SABCO Nairobi Bottlers
10.2014 - 10.2015
Parts Department Associate
CMC Motors Group
04.2014 - 06.2014
Bachelor of Commerce - Procurement & Supply Chain Management
Kenyatta University
09.2011 - 12.2015
High School Diploma -
Starehe Girls Centre And School
01.2007 - 11.2010