Summary
Overview
Work History
Education
Skills
Idno
Religious
Keyprofessionalskillsandcompetencies
Telephone
Personal Information
References
Timeline
Generic

ANN NJERI MAINA

Merchandiser
Thika, Nairobi Province,30

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced in retail merchandising with 4+ years in consumer goods industry, skilled in inventory management, customer service, and team building with extensive knowledge and experience in retail sales, customer service, and inventory management, interactions and engagement.


A motivated team player with a passion for helping people, believe in teamwork, delivering s are the keys of success To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
14
14
years of post-secondary education

Work History

Cashier

Twigamart Supermarket
1 2020 - 1 2022
  • Assisted customers with sales transactions accurately and efficiently, including cash, check, card and layaway payments.
  • Created world-class experience for customers using top-notch communication skills.
  • Completed daily cash and credit sales reports for supervisors and store managers.
  • Maintained cleanliness and order of checkout areas on hourly basis.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Received performance award for promoting company loyalty programs and seasonal promotions.

Volunteer Services Officer

Maji Mazuri Childrens Home. PCEA Thika Town
Thika, Nairobi, Nairobi Thika
01.2024 - Current
  • Assisted program managers and sponsors with entering client data into CRM and taking clients' calls and referrals.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Met with staff and department managers to maintain currency on volunteer opportunities within each department.
  • Tracked volunteer applications and conducted background checks to facilitate participation in volunteering programs.

Education

Diploma in Computer Applications - Computer And Information Sciences

P.C.E A SUBURB COLLEGE
Nyandarua
01.2018 - 05.2018

Kenya Certificate OF Secondary Education -

OLJOROOROK HIGH SCHOOL
Nyandarua
01.2013 - 05.2016

Kenya Certificate Of Primary Education -

OLJOROOK PRIMARY SCHOOL
Nyandarua, Nyandarua District, Kenya
01.2002 - 05.2012

Skills

Payment Processing

Cash Register Operation

Payment Collection

POS Systems

Product restocking

Time management skills

Negotiation

Communication

Customer Assistance

Customer Service

Idno

36558136

Religious

CHRISTIAN

Keyprofessionalskillsandcompetencies

  • Identify and actively support sales and marketing activities including local networking events and brand promotions
  • Stay abreast of industry trends, emerging technologies and digital marketing best practices, integrating them into the marketing strategy.
  • Have the necessary confidence, initiative, motivation and reliability to succeed
  • Providing excellent customer service online and in person
  • Competent in writing forecast report as required
  • Gathering industry data and analyzing online patterns to highlight the potential for future growth
  • Ability to work under minimal supervision
  • Team player adapting to a variety of office situations
  • Ability to create and maintain interpersonal relationships

Telephone

0741851717

Personal Information

  • Date of Birth: 01/04/1999
  • Nationality: KENYAN
  • Marital Status: SINGLE

References

  • PETER KAMAU MWANGI, HEADTEACHER, OLJOROOROK BOARDING SCHOOL, 0722240727
  • ELIJAH NGIGE, MANAGER, TWIGAMART SUPERMARKET, 0727818685
  • MERRICK KAMAU MAINA, PRINCIPAL, OLJOROOK HIGH SCHOOL, 0722696208

Timeline

Volunteer Services Officer

Maji Mazuri Childrens Home. PCEA Thika Town
01.2024 - Current

Diploma in Computer Applications - Computer And Information Sciences

P.C.E A SUBURB COLLEGE
01.2018 - 05.2018

Kenya Certificate OF Secondary Education -

OLJOROOROK HIGH SCHOOL
01.2013 - 05.2016

Kenya Certificate Of Primary Education -

OLJOROOK PRIMARY SCHOOL
01.2002 - 05.2012

Cashier

Twigamart Supermarket
1 2020 - 1 2022
ANN NJERI MAINAMerchandiser