Reading, Travelling, Involvement in Community Development, Cooking, and Listening to Music
ANN KABUI
DATA ENTRY CLERK
Nairobi
Summary
Organized and efficient Data Entry Clerk with [10] years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Data Entry Clerk
Kenyatta University
Nairobi
11.2019 - Current
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Followed established procedures to enter and process data correctly.
- Collated and organized data entry documents into filing systems for easy access.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Used computer software to store and retrieve data.
- Followed data entry protocols, rules and regulations.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Registry Clerk
Kenyatta University
Nairobi
09.2017 - 09.2018
- Updated records with new information.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Utilized document imaging software to index, store and retrieve records.
- Developed efficient filing system to retrieve records quickly.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Provided excellent customer care by responding to inquiries and requests for information.
- Provided training to new records clerks to improve knowledge and skills.
- Transferred inactive records to storage to free up space and preserve history.
- Coordinated with various departments to support cross-functional needs.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Followed established policies and procedures to maintain compliance with regulations.
- Maintained accuracy of records by verifying accuracy of data in records.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
Information Desk Receptionist
Kenyatta University
Nairobi
01.2016 - 08.2017
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed appointments, communicated with clients, and updated client records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Scheduled office meetings and client appointments for staff teams.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
Office Clerk
Kenyatta University
Nairobi
01.2013 - 12.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided clerical support, addressing routine, and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Handled incoming business and client requests for information.
Education
Diploma - Diploma in Information Science
Strive And Excel Commercial College
Nairobi, Kenya 07.2021 - Current
Certificate - Certificate in Information Science
Strive And Excel Commercial College
Nairobi, Kenya 11.2018 - 07.2019
Certificate - Certificate in Computer Applications
CCS M.K.E Commercial Training College
Kenya 03.2010 - 06.2010
High School Diploma -
Mugumo Girls Secondary School
Kenya 01.2006 - 12.2009
Skills
Word processing
Interests
Certification
Certificate of Participation in Wellness Training - [Two days]
Software
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point, Internet
Timeline
Certificate of Participation in Wellness Training - [Two days]
09-2023
Licensed [Driving] - [One Month - Awaiting the License]
09-2023
Diploma - Diploma in Information Science
Strive And Excel Commercial College
07.2021 - Current
Data Entry Clerk
Kenyatta University
11.2019 - Current
Certificate - Certificate in Information Science
Strive And Excel Commercial College
11.2018 - 07.2019
Registry Clerk
Kenyatta University
09.2017 - 09.2018
Information Desk Receptionist
Kenyatta University
01.2016 - 08.2017
Office Clerk
Kenyatta University
01.2013 - 12.2016
Certificate - Certificate in Computer Applications
CCS M.K.E Commercial Training College
03.2010 - 06.2010
High School Diploma -
Mugumo Girls Secondary School
01.2006 - 12.2009
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