Reading, Travelling, Involvement in Community Development, Cooking, and Listening to Music
ANN KABUI
DATA ENTRY CLERK
Nairobi
Summary
Organized and efficient Data Entry Clerk with [10] years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Data Entry Clerk
Kenyatta University
Nairobi
11.2019 - Current
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified accuracy of data entered into system to produce error-free reports.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Followed established procedures to enter and process data correctly.
- Collated and organized data entry documents into filing systems for easy access.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Used computer software to store and retrieve data.
- Followed data entry protocols, rules and regulations.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Registry Clerk
Kenyatta University
Nairobi
09.2017 - 09.2018
- Updated records with new information.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Utilized document imaging software to index, store and retrieve records.
- Developed efficient filing system to retrieve records quickly.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Provided excellent customer care by responding to inquiries and requests for information.
- Provided training to new records clerks to improve knowledge and skills.
- Transferred inactive records to storage to free up space and preserve history.
- Coordinated with various departments to support cross-functional needs.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Followed established policies and procedures to maintain compliance with regulations.
- Maintained accuracy of records by verifying accuracy of data in records.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
Information Desk Receptionist
Kenyatta University
Nairobi
01.2016 - 08.2017
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed appointments, communicated with clients, and updated client records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Scheduled office meetings and client appointments for staff teams.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
Office Clerk
Kenyatta University
Nairobi
01.2013 - 12.2016
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided clerical support, addressing routine, and special requirements.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Handled incoming business and client requests for information.
Education
Diploma - Diploma in Information Science
Strive And Excel Commercial College
Nairobi, Kenya 07.2021 - Current
Certificate - Certificate in Information Science
Strive And Excel Commercial College
Nairobi, Kenya 11.2018 - 07.2019
Certificate - Certificate in Computer Applications
CCS M.K.E Commercial Training College
Kenya 03.2010 - 06.2010
High School Diploma -
Mugumo Girls Secondary School
Kenya 01.2006 - 12.2009
Skills
Word processing
Maintains confidentiality
Professional and mature
Performance improvement
Independent worker
Sorting and labeling
Administrative support
Mail handling
Office administration
Bookkeeping
Proofreading
Interests
Certification
Certificate of Participation in Wellness Training - [Two days]
Software
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point, Internet
Timeline
Certificate of Participation in Wellness Training - [Two days]
09-2023
Licensed [Driving] - [One Month - Awaiting the License]
09-2023
Diploma - Diploma in Information Science
Strive And Excel Commercial College
07.2021 - Current
Data Entry Clerk
Kenyatta University
11.2019 - Current
Certificate - Certificate in Information Science
Strive And Excel Commercial College
11.2018 - 07.2019
Registry Clerk
Kenyatta University
09.2017 - 09.2018
Information Desk Receptionist
Kenyatta University
01.2016 - 08.2017
Office Clerk
Kenyatta University
01.2013 - 12.2016
Certificate - Certificate in Computer Applications
CCS M.K.E Commercial Training College
03.2010 - 06.2010
High School Diploma -
Mugumo Girls Secondary School
01.2006 - 12.2009