Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Work Preference
Reference
Timeline
Hi, I’m

Ann Chepkemei

Administrative & Operations Specialist
Nairobi
Ann Chepkemei

Summary

Experienced marketing and administration professional with a strategic approach to organizational growth. Leveraging over 8 years of expertise in executive support, customer relations, and production management. Committed to contributing effectively to a forward-thinking organization's strategic goals while fostering personal and professional growth. Bachelor of Commerce in Marketing. Proven ability to manage complex projects, enhance client satisfaction, and drive successful marketing initiatives. Strong communication skills, attention to detail, and proactive problem-solving make me a valuable asset in dynamic environments.

Overview

12
years of professional experience

Work History

RWS Group and Telus Digital

AI Data Annotation Specialist
09.2025 - 12.2026

Job overview

  • Interpreted annotation guidelines for text, image, and audio datasets to ensure consistent labeling standards.
  • Reviewed edge cases and escalated ambiguous samples to improve dataset accuracy and labeling decisions.
  • Validated annotations against quality requirements, correcting discrepancies before model training handoff.
  • Trained junior annotators on taxonomy usage, labeling workflows, and common data review issues.
  • Managed large annotation queues in labeling platforms, maintaining throughput while preserving quality standards.
  • Checked records for accuracy and completeness, and corrected errors.

Biohack the workd
Newyork

Virtual Assistant
02.2025 - 07.2025

Job overview

  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat or email to provide information.
  • Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
  • Researched topics and events to support supervisor's work agenda and projects.
  • Completed business correspondence, transcription, and data entry.
  • Uploaded files for team use on Google Suite and SharePoint.
  • Enhanced team productivity with introduction of collaborative project management tool, facilitating smoother task allocation and follow-ups.
  • Enhanced project outcomes with diligent follow-up actions, ensuring all tasks were completed to highest standard.
  • Improved client engagement by creating and managing content on social media platforms, expanding online presence.
  • Performed research to collect and record industry data.
  • Supported financial operations through meticulous bookkeeping tasks such as invoicing, expense tracking, and budget management.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Multan Production Limited

Executive Assistant/Line Producer
06.2021 - 04.2025

Job overview

Executive Support & Administration
Provided high-level administrative support to senior executives, managing complex global calendars, international travel, and confidential communications.
Prepared presentations, research briefs, meeting minutes, and action plans to support executive decision-making.
Managed office operations, inventory, vendor relations, and equipment maintenance while maintaining strict budget controls.
Assisted with HR processes, including resume screening, interview scheduling, and candidate recruitment.
Production Management & Logistics
Managed end-to-end production logistics, creating shooting schedules, call sheets, and resource allocation plans across departments.
Developed and monitored production budgets, tracking costs for crew salaries, equipment rentals, wardrobe, locations, and insurance.
Coordinated cast and crew travel, accommodations, and on-location logistics for seamless operations.
Negotiated vendor contracts and secured licensing agreements, footage/music releases, and distribution contracts.
Team Coordination & On-Set Operations
Facilitated clear communication across studio leads, directors, crew, talent agencies, and external partners.
Oversaw day-to-day on-set operations, ensuring safety, maintaining schedule alignment, and resolving interpersonal issues to prevent delays.
Participated in creative alignment meetings and evaluated post-production materials (dailies, rough cuts) to maintain project vision.
Conducted regular stakeholder meetings and produced detailed expenditure reports to ensure operational transparency.

Coke Studio Africa

Assistant Talent Manager
10.2018 - 12.2018

Job overview

  • Provided comprehensive administrative support, including schedule management and travel arrangements
  • Coordinated event logistics and supported talent acquisition processes, including scouting and auditions

Pambio Live (Maisha Magic East)

Production Manager
04.2018 - 10.2018

Job overview

  • Led talent acquisition and integration processes for smooth production operations
  • Developed marketing materials and promotional campaigns to boost viewership and audience engagement
  • Oversaw office operations, including procurement and budgeting, ensuring efficient support for production activities
  • Resolved issues quickly to maintain productivity goals.
  • Managed internal operational standards and productivity targets.

Lewa Practical Dairy Training Centre

Marketing & Administrator
12.2014 - 12.2016

Job overview

  • Directed marketing strategies to increase program participation and enhance brand visibility
  • Managed digital and print marketing campaigns, creating compelling content to attract and engage target audiences
  • Handled general office administration, including record-keeping, budget management, and schedule coordination
  • Implemented data-driven improvements to marketing initiatives based on detailed performance analysis reports.
  • Boosted social media engagement with the creation of unique and captivating content.

Education

Catholic University of Eastern Africa

Bachelor of Commerce from Marketing
01.2015 - 12 2017

University Overview

GPA: First Class Honors

Hill Secondary School

Kenya Certificate of Secondary Education
01.2005 - 11 2008

University Overview

GPA: Mean Grade B

Skills

Strategic Planning

Communication

Project Management

Customer Relations

Technical Proficiency

Administrative support

Executive support

Office management

Information Confidentiality

Calendar management

Mail management

Schedule & calendar planning

Meeting planning

Travel coordination

Interpersonal communication

Social media management

Report writing

Phone etiquette

Information confidentiality

Filing and data archiving

Hobbies & Interests

Passionate about traveling, reading, and community service. Enjoys exploring new cultures,engaging in social activities, and contributing to local causes.

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Work-life balanceCareer advancementPersonal development programsFlexible work hours

Reference

References

Reuben Odanga

Executive Director/Producer

Multan Production Limited

Telephone:+254721545570

Email: reuben@multan.co.ke

Mr. Arthur Kamau

Talent Manager, Coke Studio Africa

Telephone: +254 722 711 984

Email: Arthur.mopao@gmail.com

Amb. Emmy Kosgei

CEO, Pamoja Concerts and Events

Tel: 0724444881

Email: emmymaddu34@gmail.com

Timeline

AI Data Annotation Specialist

RWS Group and Telus Digital
09.2025 - 12.2026

Virtual Assistant

Biohack the workd
02.2025 - 07.2025

Executive Assistant/Line Producer

Multan Production Limited
06.2021 - 04.2025

Assistant Talent Manager

Coke Studio Africa
10.2018 - 12.2018

Production Manager

Pambio Live (Maisha Magic East)
04.2018 - 10.2018

Catholic University of Eastern Africa

Bachelor of Commerce from Marketing
01.2015 - 12 2017

Marketing & Administrator

Lewa Practical Dairy Training Centre
12.2014 - 12.2016

Hill Secondary School

Kenya Certificate of Secondary Education
01.2005 - 11 2008
Ann ChepkemeiAdministrative & Operations Specialist