Ann Chepkemei
Administrative & Operations Specialist
Nairobi
Summary
Experienced marketing and administration professional with a strategic approach to organizational growth. Leveraging over 8 years of expertise in executive support, customer relations, and production management. Committed to contributing effectively to a forward-thinking organization's strategic goals while fostering personal and professional growth. Bachelor of Commerce in Marketing. Proven ability to manage complex projects, enhance client satisfaction, and drive successful marketing initiatives. Strong communication skills, attention to detail, and proactive problem-solving make me a valuable asset in dynamic environments.
Overview
10
10
years of professional experience
Work History
Executive Assistant/Line Producer
Multan Production Limited
06.2021 - Current
- Provide high-level administrative support to executives, including managing complex schedules, communications, and documentation
- Oversee all logistical aspects of production, including budget management, scheduling, and resource coordination
- Facilitate seamless communication between production teams, talent, and external partners
- Support talent acquisition and management, ensuring effective casting and relationship management with talent agencies
- Handled confidential and sensitive information with discretion and tact.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Answered high volume of phone calls and email inquiries.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enabled timely project completion by coordinating resources and timelines across multiple departments.
- Monitored production costs to keep in line with approved budget.
- Coordinated logistics, travel arrangements, and accommodations for cast and crew during on-location shoots.
- Oversaw day-to-day operations on set, ensuring a safe working environment for all personnel involved in the production.
- Worked with director, production manager and department heads to prepare final budgets, shooting schedules and production dates.
- Negotiated contracts with vendors and suppliers to secure favorable rates while maintaining high-quality standards.
- Created filming schedules by determining production timeframes for shootings.
- Supported marketing efforts by coordinating promotional events, screenings, or press interviews in collaboration with the publicity team.
- Established clear communication channels among various teams within the production process for streamlined information exchange.
- Obtained insurance for production and managed pre-production processes.
- Evaluated post-production materials such as dailies, rough cuts, or final edits to provide feedback for improvements when needed.
- Liaised with studio, crew and producers while effectively addressing on-location crises and issues.
- Collaborated with directors and producers to develop comprehensive shooting schedules that met production goals.
- Worked with director, production manager and department head to prepare film's final budget, shooting schedule and production dates.
- Conducted regular progress meetings with stakeholders to maintain transparency regarding project status updates and address any concerns promptly.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Alleviated issues between actors on set to keep projects on track and avoid delays or budget overages.
- Orchestrated license agreements for music and footage, talent releases, and distribution contracts.
Assistant Talent Manager
Coke Studio Africa
10.2018 - 12.2018
- Provided comprehensive administrative support, including schedule management and travel arrangements
- Coordinated event logistics and supported talent acquisition processes, including scouting and auditions
Production Manager
Pambio Live (Maisha Magic East)
04.2018 - 10.2018
- Led talent acquisition and integration processes for smooth production operations
- Developed marketing materials and promotional campaigns to boost viewership and audience engagement
- Oversaw office operations, including procurement and budgeting, ensuring efficient support for production activities
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
Marketing & Administrator
Lewa Practical Dairy Training Centre
12.2014 - 12.2016
- Directed marketing strategies to increase program participation and enhance brand visibility
- Managed digital and print marketing campaigns, creating compelling content to attract and engage target audiences
- Handled general office administration, including record-keeping, budget management, and schedule coordination
- Implemented data-driven improvements to marketing initiatives based on detailed performance analysis reports.
- Boosted social media engagement with the creation of unique and captivating content.
Education
Bachelor of Commerce - Marketing
Catholic University of Eastern Africa
01.2015 - 12 2017
Kenya Certificate of Secondary Education - undefined
Hill Secondary School
01.2005 - 11 2008
Skills
Strategic Planning
Communication
Project Management
Customer Relations
Technical Proficiency
Administrative support
Executive support
Office management
Information Confidentiality
Calendar management
Mail management
Schedule & calendar planning
Meeting planning
Travel coordination
Interpersonal communication
Social media management
Report writing
Phone etiquette
Information confidentiality
Filing and data archiving
Hobbies & Interests
Passionate about traveling, reading, and community service. Enjoys exploring new cultures,engaging in social activities, and contributing to local causes.
Reference
References
Amb. Emmy Kosgei
CEO, Pamoja Concerts and Events
Tel: 0724444881
Email: emmymaddu34@gmail.com
Mr. Arthur Kamau
Talent Manager, Coke Studio Africa
Telephone: +254 722 711 984
Email: Arthur.mopao@gmail.com
Mrs Phyllis Keino
Director, Lewa Children's home
Telephone: +254 723628834
Timeline
Executive Assistant/Line Producer
Multan Production Limited
06.2021 - Current
Assistant Talent Manager
Coke Studio Africa
10.2018 - 12.2018
Production Manager
Pambio Live (Maisha Magic East)
04.2018 - 10.2018
Bachelor of Commerce - Marketing
Catholic University of Eastern Africa
01.2015 - 12 2017
Marketing & Administrator
Lewa Practical Dairy Training Centre
12.2014 - 12.2016
Kenya Certificate of Secondary Education - undefined
Hill Secondary School
01.2005 - 11 2008