Anita Kaseka
Human Resource Officer
Nairobi,30
Summary
Results-driven and dedicated professional with over 5 years of experience, managing administrative, staffing, and human resource solutions to drive productivity, with a background in corporate human resources. Highly skilled in handling personnel management, hiring, and maintaining HR records. Adept at building and maintaining positive relationships with employees and management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR Business Partner Intern
Prudential Life Assurance Kenya
04.2024 - 10.2024
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Assisted in organizing company-wide events, boosting morale and fostering positive workplace relationships among colleagues.
- Aided in updating job descriptions regularly, keeping them relevant to current market trends and organizational needs.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Updated and maintained employee records to respond quickly to requests for information.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
- Processed payroll accurately and timely, ensuring all employees were compensated fairly for their work contributions.
HR Account Manager
Stratostaff EA Limited
04.2023 - 02.2024
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Managed multiple priorities effectively while maintaining attention to detail under tight deadlines, contributing to overall team success rates increase in delivered projects.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
- Streamlined recruitment processes, reducing time-to-hire for key positions.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Contributed to business development efforts by identifying potential new clients within target industries or markets.
- Continuously monitored industry trends to stay current on market conditions affecting talent acquisition strategies.
HR Recruitment Consultant
Fuzu Limited
03.2022 - 01.2023
- Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.
- Advised clients on recruitment and staffing needs.
- Negotiated prices, terms of sales, and service level agreements.
- Improved client satisfaction by consistently providing high-quality candidates for various positions.
- Reduced time-to-fill metrics by efficiently managing multiple requisitions simultaneously and prioritizing tasks effectively.
- Collaborated with hiring managers to develop accurate job descriptions and identify key qualifications for open positions.
Finance and HR Manager
Bamboo Insurance Agency
01.2019 - 11.2021
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Assistant Retail Manager
Elitique Kenya
02.2018 - 12.2018
- Maximized sales by developing creative merchandising displays that showcased products effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed routine store inventories.
- Streamlined inventory management with organized stockrooms and accurate recordkeeping.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Coordinated regular staff meetings to address challenges, share successes, and maintain open lines of communication.
- Boosted customer satisfaction by implementing new sales strategies and optimizing the retail environment.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Recruited hired, and trained new employees ensuring they were well-equipped to provide exceptional customer service from day one.
- Engaged directly with customers to offer assistance and resolve complaints.
Account Manager - B2B Business Development
Ringier One Africa Media
04.2016 - 11.2017
- Conducted market research to identify potential clients and developed targeted sales strategies.
- Enhanced cross-functional collaboration by communicating regularly with colleagues in various departments, sharing insights, and working together on projects.
- Generated revenue growth by identifying upselling opportunities within the existing client base.
- Presented products to clients using dynamic presentations and practical use-case scenarios
- Maintained detailed records of sales progress, inventories, and marketing success to better align goals with company priorities.
- Acted as the lead on matters regarding property on the site with a focus on merchants, changes suggested by clients, and generating leads.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Organized offline marketing campaigns to push the category to property managers of various areas such as Nairobi and Machakos among others, as the go-to online platform to find accommodation.
Education
Diploma - Human Resources Management
Kenya Institute of Management
Nairobi, Nairobi Province, Kenya 04.2001 -
Bachelor of Science - Financial Economics
Strathmore University
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Talent management
Complaint resolution
Call management
Payroll administration
Recruitment strategies
Labor relations
Stakeholder management
Workforce planning
Stakeholder management
Affiliations
- Member of the Strathmore Finance and Applied Economics Club
- Mckinsey Leadership Forward Program Graduate, 2022.
Certification
● IAB Digital Marketing and Media Foundations Certification, 2021
References
Sarah Kaminja
Campaign & Community Manager Ringier (ROAM)
254727243966
kaminjasarah@gmail.com
Maureen Lipwop
Supply Chain Management Officer KALRO
254712473056
maureenlipwop@gmail.com
Ruth Rodi
Agency HR Operations Officer
Prudential Life Assurance Kenya
254 717739247
ruth.rodi@prudentiallife.co.ke
Endricks Wafula
Bamboo Insurance Agency
Managing Director
254 723668677
endrixwafula@gmail.com
Timeline
HR Business Partner Intern
Prudential Life Assurance Kenya
04.2024 - 10.2024
HR Account Manager
Stratostaff EA Limited
04.2023 - 02.2024
HR Recruitment Consultant
Fuzu Limited
03.2022 - 01.2023
● IAB Digital Marketing and Media Foundations Certification, 2021
04-2021
Finance and HR Manager
Bamboo Insurance Agency
01.2019 - 11.2021
Assistant Retail Manager
Elitique Kenya
02.2018 - 12.2018
Account Manager - B2B Business Development
Ringier One Africa Media
04.2016 - 11.2017
Diploma - Human Resources Management
Kenya Institute of Management
04.2001 -
Bachelor of Science - Financial Economics
Strathmore University
04.2001 -
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