Angella Wakarima
Accountant
Nairobi
Summary
I am a confident and detail-oriented professional with a solid background in accounts and credit control. I work well under pressure, tackle challenges with a practical mindset, and always strive to complete tasks efficiently. I am eager to learn, committed to delivering quality work, and can easily communicate with people from different backgrounds. My problem-solving skills and dedication to seeing things through make me a reliable and valuable team member.
Overview
13
13
years of professional experience
19
19
years of post-secondary education
Work History
Accountant
Tamasha Grill Hurlingham
07.2024 - 01.2025
- Maintain daily sales and expense records
- Track and reconcile food, drink, and supply inventory
- Process employee salaries and maintain payroll records
- Calculate and file taxes, ensuring compliance with regulations
- Prepare financial reports for management decisions
- Manage daily cash inflows and outflows
- Handle payments and verify supplier invoices
- Ensure accurate billing and resolve disputes
- Implement systems to prevent errors and fraud
Credit/Admin Assistant
Chiromo Hospital Group
06.2022 - 11.2023
- Ensure proper follow up of payments from cash payers, insurance and direct credit companies within inpatient at the hospital
- Interview patients for case histories prior to appointments
- Update and maintain patients' billing records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Process insurance claims in compliance with law requirements
- Use medical software to support all transactions
- Respond promptly to phone calls and any other queries
- Ensure that Patients are attended to fast and efficiently
Credit Control Officer
Optiven Ltd
11.2021 - 06.2022
- Timely collection of receivables
- Ensure inactive clients are followed up, reactivated, repossessed or shifted to cheaper projects
- Innovate new methods of collections, how to retain the existing customers and ways of minimizing customers withdrawals and refunds requests
- Ensure portfolio summaries are summarized, well aligned, accurate and free from errors
- Ensure that the PAR for all projects are well managed and always below 5%
- Ensure that the daily, weekly and monthly collection target is achieved and report sent within the timeline
- Ensure strict implementation of deposit terms and conditions as per the company's policy
- Ensure the customer data is accurate and reconciles in the MFiles, Quick Books and PBI
- Support the conversion and legal team towards the achievement of the organizational goals
Assistant Credit Controller
AAR Credit Services Ltd
10.2013 - 11.2021
- Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow
- Maintain debtor's book to ensure that the debt status is accurate and latest
- Develop reports on aged debt accounts and days sales outstanding (DSO) reports
- Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts
- Review collection queue to perform collection activities accordingly
- Adhere to customer policies and procedures
- Contact debtors and implement repayment schedules and terms
- Assist the company to take legal action against debtors by providing necessary information
- Maintain security and confidentiality of company and customer information
- Follow legal requirements during debt collections to avoid legal issues
- Attend educational programs for professional growth and skill development
Cashier
Arfa Afra Ltd
04.2012 - 09.2013
- Receive customers as they arrive at the store and provide them with information about products and/or services
- Enter transactions in the cash register and provide customers with the total bill
- Process exchanges and refunds
- Process credit card and check payments
- Perform the duties of customer service representative when required
- Maintain periodic sales reports and spreadsheets
- Ensure management of daily cash accounts
- Maintain periodic transaction reports
- Resolve customer complaints in a proactive manner
Education
Bachelor of Commerce -
01.2023 - Current
Certificate in Credit Management -
01.2011 - 04.2016
Certified CCPK
Kenya Certificate of Secondary Education - undefined
01.2006 - 04.2009
GPA: B-(minus)
Kenya Certificate of Primary Education - undefined
01.1997 - 04.2005
Skills
SAP expertise
Accomplishments
- Accelerated debt recovery by improving follow-ups on overdue payments.
- Delivered accurate financial reports on time, supporting better business decisions.
- Reduced errors by improving account-checking processes, saving time and effort.
- Streamlined daily accounting tasks, making operations faster and more efficient.
- Enhanced cash flow by improving invoicing and payment processes.
- Identified and corrected errors, preventing financial losses and future mistakes.
- Improved collaboration by working with other teams to simplify financial processes.
- Ensured compliance with financial regulations by supporting audit processes.
Primary Education
01/01/97, 12/31/05, Kenya Certificate of Primary Education, Muthaiga Primary School
Training
- QuickBooks/ERP Training
- Tax Compliance Training
- Payroll Management & Compliance
- Accounts Payable & Receivable Management
- Statutory Reporting & Compliance
- Credit Management Certification
- Debt Collection & Recovery
- Customer Relationship & Credit Handling
- Credit Risk Management
- Negotiation Skills for Credit Controllers
Secondary Education
01/01/06, 12/31/09, Kenya Certificate of Secondary Education, B-(minus), Kangubiri Girls High School
Timeline
Accountant - Tamasha Grill Hurlingham
07.2024 - 01.2025
KCA University - Bachelor of Commerce,
01.2023 - Current
Credit/Admin Assistant - Chiromo Hospital Group
06.2022 - 11.2023
Credit Control Officer - Optiven Ltd
11.2021 - 06.2022
Assistant Credit Controller - AAR Credit Services Ltd
10.2013 - 11.2021
Cashier - Arfa Afra Ltd
04.2012 - 09.2013
Kenya School of Credit Management - Certificate in Credit Management,
01.2011 - 04.2016
Kangubiri Girls High School - Kenya Certificate of Secondary Education,
01.2006 - 04.2009
Muthaiga Primary School - Kenya Certificate of Primary Education,
01.1997 - 04.2005
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