Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Awards
PERSONAL ATTRIBUTES
Hobbies and Interests
References
Timeline
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Angeline Mumbe Musyoka

Angeline Mumbe Musyoka

Nairobi

Summary

Experienced Financial Crime Compliance and Customer Due Diligence Analyst with 7+ years in banking operations, regulatory compliance, and fraud risk management. Specializes in KYC, AML, CDD, and onboarding processes aligned with FATF, EU AMLD, and CBK guidelines. Demonstrates exceptional customer service skills, adept at managing diverse clients, handling calls professionally, and offering empathetic guidance to stakeholders. Proficient in investigative analysis, stakeholder training, and implementing risk-based frameworks to maintain institutional integrity. Recognized for upholding high ethical standards, resilience, collaborative nature, and proactive problem-solving in complex compliance and service-related issues.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Analyst, Financial Crime Compliance/Customer Due Diligence

Stanbic Bank Kenya
06.2024 - Current
  • Investigate suspicious transactions and monitor alerts to mitigate money laundering and fraud risks, this includes both transaction monitoring alerts and Customer Due Diligence Alerts.
  • Conduct fraud risk assessments and maintain fraud risk registers and KRIs.
  • Develop and deliver fraud awareness training programs.
  • Prepare reports on fraud trends and regulatory compliance for senior management.
  • Advise business units and other stakeholders on financial crime risks, ensuring alignment with regulatory and internal standards and consistently escalating concerns contributing to a 15% reduction in compliance violations since early 2024.
  • Champion implementation of Anti-Money Laundering (AML) and sanctions protocols by guiding operational teams on related frameworks, leading to a 20%+ improvement in policy compliance.
  • Complete and assess Periodic Transaction Reports, flagging suspicious indicators, verifying adverse media mentions and analyzing transactions involving elevated risk to prevent potential illicit activity.
  • Collaborate in multi-departmental task forces aimed at optimizing compliance processes, resulting in improved workflow efficiency and stronger financial crime defenses.
  • Perform comprehensive reviews of intricate money laundering and terrorist financing cases including matters involving Politically Exposed Persons (PEPs)

Account Onboarding Officer, Operations Department

Stanbic Bank Kenya
06.2021 - 06.2024
  • Managed end-to-end client onboarding and digital channel activation.
  • Developed and maintained KYC checklists and compliance training materials.
  • Liaised with Compliance to align onboarding processes with regulatory standards.
  • Led process improvement initiatives and ISO-compliant internal audits.
  • Monitored work queues and resolved client issues within SLA timelines.
  • Captured and reported fraud incidents and supported operational risk mitigation.

Operations Officer

Stanbic Bank Kenya
11.2018 - 12.2020
  • Verified customer documents and payments for KYC and fraud compliance.
  • Conducted cheque callbacks and flagged suspicious instructions.
  • Trained new team members on compliance protocols and documentation standards.

Officer, Archives Department

Stanbic Bank Kenya
01.2017 - 09.2018
  • Supported document retrieval and management through internal systems.
  • Ensured secure and efficient access to archived compliance records.

Procurement Intern

Anti-Counterfeit Agency & Ministry of Environment
01.2016 - 01.2017
  • Managed procurement documentation, supplier registration, and inventory.
  • Prepared RFQs, LPOs, and procurement reports; supported audit readiness.

Education

Bachelor of Commerce (First Class Honors) - Purchasing, Procurement & Contracts Management

Kenyatta University
07.2015

Computer Applications Certification -

Kenya Institute of Management
01.2014

Skills

  • Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD)
  • KYC Compliance & Beneficial Ownership Analysis
  • Transaction Monitoring & Suspicious Activity Reporting (SAR)
  • Fraud Risk Assessment & Detection Controls
  • Regulatory Compliance (FATF, EU AMLD, CBK Guidelines)
  • Risk-Based Client Onboarding & Documentation Review
  • Stakeholder Engagement & Compliance Training
  • Data Analysis, Reporting

Certification

International Compliance Association (ICA) – Distinction

LANGUAGES

English – Fluent
Kiswahili – Fluent

Awards

Beyond Excellence Award – Group Compliance Beyond Excellence Awards - Best in the Collaboration Category

Beyond Excellence Award - Operations Beyond Excellence Business Award - Best in the Change Category

PERSONAL ATTRIBUTES

  • Strong analytical and investigative mindset
  • High Integrity and strong ethical standards
  • Resilient under pressure and deadline-driven
  • Attention to detail
  • Discretion and confidentiality
  • Adaptability
  • Strong and effective communication skills
  • Team collaboration
  • Problem-solving ability

Hobbies and Interests

Volleyball, Reading spiritual literature and novels, Traveling and adventure

References

Available Upon Request

Timeline

Analyst, Financial Crime Compliance/Customer Due Diligence

Stanbic Bank Kenya
06.2024 - Current

Account Onboarding Officer, Operations Department

Stanbic Bank Kenya
06.2021 - 06.2024

Operations Officer

Stanbic Bank Kenya
11.2018 - 12.2020

Officer, Archives Department

Stanbic Bank Kenya
01.2017 - 09.2018

Procurement Intern

Anti-Counterfeit Agency & Ministry of Environment
01.2016 - 01.2017

Bachelor of Commerce (First Class Honors) - Purchasing, Procurement & Contracts Management

Kenyatta University

Computer Applications Certification -

Kenya Institute of Management

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Angeline Mumbe Musyoka