
A highly strategic and innovative Relationship Manager well versed in the development of performance-oriented cultures with 8+years of experience devoted to continuous sales and marketing in the banking industry.Angela is a strategic leader with hands on skills in leading sales teams while offering invaluable expertise in driving revenue,customer relationship management, portfolio management mentorship and sales planning. Possess an insatiable desire to build lifetime brand loyalty.Provenability toachieve all goals and delegate responsibilities successfully and with in-depth understanding of the sales cycle process, excellent negotiation and great communication skills. Excellent atanalyzing team strengths and leveraging individual assets to attain organizational goals efficiently.Successful in optimizing frameworks through managing and building of cohesive teams.
Angela is currently working as a relationship manager at Kcb Bank majorly supporting MSMEs.Prior to this role Angela worked as an acting Sales Manager retails sales and as a Retail sales person. Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management. Driven Relationship Manager focused on deepening client relationships by providing superior service and support. Outgoing and ambitious professional with 9 years' experience in banking industry.
⦁ Certificate of Proficiency, College of Insurance,2022
⦁ Data Protection Course -Strathmore University ,2024
⦁ Cpa Section 1-2014
I have been actively managing a portfolio of over 400M championing their growth as well as driving revenue for the bank.
Core Accomplishments: -
• Business development:
-Growing bank business asset and liability portfolios through sales and marketing of bank retail products i.e., Loans, Deposits, Accounts,
Credit cards, insurance, Biashara Club, Lipa Karo and one till.
-Deepening existing relationships with customers through cross-selling and upselling.
-Identifying new market opportunities and exploit their full potential to diversify revenue lines.
- Drafting proposals and budgets for product campaigns and conducting PowerPoint presentations and customer engagement.
- Preparing individual weekly sales plan for ensuring performance in the set parameters.
- Participate in review of quarterly branch financials and strategizing on action plans to maintain and improve on individual parameter
performance.