Angela Tsindoli
Customer Service
Nairobi,Nairobi
Summary
To work in a client or non-client organization where I will be able to leverage my professional skills.
Performance driven and insightful professional with a proven ability to achieve and exceed all revenue and business development goals in a fast paced environment.
Overview
16
16
years of professional experience
2010
2010
years of post-secondary education
2
2
Languages
Work History
Online Swahili Tutor
Italki
12.2022 - Current
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Remote Image Annotation
Remotask
11.2020 - 07.2023
- Enhanced image quality by utilizing advanced software tools and techniques for image processing tasks.
- Improved overall productivity by developing scripts for batch processing of images, saving time spent on repetitive manual tasks.
- Maintained detailed records of processed images, enabling easy tracking of progress and facilitating efficient communication among team members.
- Developed custom filters and editing tools for specialized imaging applications, expanding the capabilities of existing software packages.
- Implemented rigorous quality control measures during the entire image processing workflow to minimize errors and maintain consistency across all deliverables.
Public Attendant
Davis and Shirtliff
01.2018 - 12.2020
- Raised awareness of upcoming events and promotions through effective communication with visitors onsite.
- Contributed to a positive work environment by collaborating effectively with colleagues from diverse departments.
Attachee
Silver Springs Hotel
06.2009 - 10.2009
- Front Office
- Public Area Attendant
- Room stewarding
- Food and beverage Service
Education
Diploma - Hotel Management
THE MOMBASA POLYTECHNIC UNIVERSITY COLLEGE
Mombasa 01.2008 - 05.2010
Computer Packages - Computer Packages
ANDIA INSTITUTE OF TECHNOLOGY
Nairobi 01.2009
Mean Grade C Plain - High School
ST. CECELIA GIRLS,MISIKHU
Bungoma11.2006
Skills
Listening skills
Technical Writing
Group and individual instruction
Project Management
Online tutoring
Verbal and written communication
Attributes
- Honest and reliable with high integrity
- Excellent interpersonal skills with pleasant communication skills
- Ambitious, analytical, results oriented and customer focused
- Good planning and organizational skills
- Ability to handle clients’ conflicts
- Ability to work without close supervision
Leadership Experience
- Time manager
- Decision maker
- Problem solver
Qualifications Summary
Performance driven and insightful professional with a proven ability to achieve and exceed all revenue and business development goals in a fast paced environment.
Personal Information
- Date of Birth: 01/06/88
- Nationality: Kenyan
Timeline
Online Swahili Tutor
Italki
12.2022 - Current
Remote Image Annotation
Remotask
11.2020 - 07.2023
Public Attendant
Davis and Shirtliff
01.2018 - 12.2020
Attachee
Silver Springs Hotel
06.2009 - 10.2009
Diploma - Hotel Management
THE MOMBASA POLYTECHNIC UNIVERSITY COLLEGE
01.2008 - 05.2010
Computer Packages - Computer Packages
ANDIA INSTITUTE OF TECHNOLOGY
Mean Grade C Plain - High School
ST. CECELIA GIRLS,MISIKHU