Angela Ouya
Virtual Assistant
Nairobi, Nairobi Province,30
Summary
Dynamic Virtual Assistant with a proven track record at excelling in calendar management and client communication. Expert in Microsoft Office Suite and social media management, I effectively coordinated meetings and enhanced engagement strategies, contributing to improved operational efficiency and client satisfaction. Committed to delivering high-quality support and innovative solutions.
Overview
6
6
years of professional experience
Work History
Virtual Assistant
Teleperformance
01.2021 - Current
- Managed executive calendars, scheduled appointments, and coordinated meetings across multiple time zones.
- Handled client communications via email, phone, and chat, ensuring timely and professional responses.
- Conducted research, prepared reports, and created presentations to support business decisions.
- Utilized tools like Microsoft Office Suite, Google Workspace, and Asana for task management and collaboration.
- Assisted in social media management, including content scheduling and engagement tracking.
Administrative Assistant
ABC Cooporation
06.2019 - 12.2020
- Provided administrative support to senior management, including document preparation and data entry.
- Organized and maintained filing systems, both electronic and physical.
- Coordinated travel arrangements and managed expense reports.
- Assisted in the preparation of marketing materials and internal communications.
Education
Bachelor of Arts - Bachelor of Arts in Business Administration
University of Nairobi
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Calendar management
Client Communication
Data Entry & Research
Social Media Management
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Drive)
Project Management Tools (Asana, Trello)
CRM Software (HubSpot, Zoho)
Timeline
Virtual Assistant
Teleperformance
01.2021 - Current
Administrative Assistant
ABC Cooporation
06.2019 - 12.2020
Bachelor of Arts - Bachelor of Arts in Business Administration
University of Nairobi
04.2001 -
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