Andy Carroll
Gaithersburg,Maryland
Summary
Accomplished Federal Security and Intelligence Leader with over 20 years in military service and federal law enforcement. As Section Chief at U.S. Department of State, directs user activity monitoring, investigative support, insider threat detection, and enterprise security initiatives.
Overview
1
1
Language
10
10
years of professional experience
Work History
Section Chief
U.S. Department of State
Roslyn, Virginia
06.2025 - Current
- - Manage the Directorate of Cyber and Technology Security's User Activity Monitoring (UAM) program, supporting policy compliance, security monitoring procedures, and standards that protect assets and information.
- - Monitor and approve operational tasks supporting law enforcement, investigative cases, and proactive audit procedures in alignment with division objectives.
- - Provide federal oversight of third-party contractors, ensuring mission requirements, taskings, and procedures are effectively communicated and executed.
- - Cultivated relationships with investigative stakeholders to identify operational needs and tailored investigative service offerings accordingly.
- - Assured team capabilities and skillsets met mission requirements, while identifying and facilitating training and continuous-learning opportunities.
- - Developed implementation plans to adapt security processes in response to the evolving threat landscape.
- - Represent the Division in working groups and external engagements to strengthen stakeholder engagement and information sharing.
- Provided on-site support for operational tasks and team collaboration.
Special Agent
U.S. Department of State
09.2016 - Current
Protective Intelligence and Investigations
U.S. Department of State
Washington, DC-Baltimore Area
05.2023 - 06.2025
- Assisted customers on-site by delivering product information and resolving support issues to enhance customer satisfaction.
- Executed daily responsibilities with attention to detail and consistency to ensure operational integrity.
- Assisted customers on-site by providing product information and support.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Regional Security Officer
U.S. Department of State
Peshawar, Khyber Pakhtunkhwa
05.2022 - 09.2023
- Assisted operations at various locations. at various locations to support operations.
- Controlled access and screened visitors at Department of State facilities to maintain security integrity.
- Conducted foot patrols around diplomatic buildings and restricted areas.
- Conducted foot patrols around diplomatic buildings and restricted areas to deter unauthorized access.
Education
Master of Science (MS) - Sport and Health Science – Human Performance and Team Management
American Military University
West Virginia, United States Bachelor of Science (BS) - Sport and Health Science – Pre-Physical Therapy / Recovery & Rehabilitation
American Military University
West Virginia, United StatesSkills
- User Activity Monitoring (UAM)
- Cyber threat intelligence
- Cybersecurity
- Cyber Risk
- Cybersecurity & Risk
- Threat Assessment
- Risk Assessment
- Threat Analysis
- Insider Threat Programs
- Security program management
- Security Management
- Security Operations
- Physical & Information Security
- Investigative Procedures
- Intelligence investigations
- Cyber Investigation
- Criminal Investigations
- Investigations
- Protective Intelligence
- Physical Security
- Emergency Management
- Vulnerability Assessment
- Network Security
- Information Security
- Operational Risk Management
- Strategic Planning
- Program Management
- Team Leadership
- Stakeholder Engagement
- Team mentorship
- Training design
- Operational Readiness
- Leadership & Management
- Security & Intelligence
- Federal Law Enforcement
- Criminal Intelligence
- Intelligence Analysis
- Risk Analysis
- Security Operations
- Physical Security
- Leadership & Management
- Security Management
- Security Program Management
- Program Management
- Stakeholder Engagement
- Team Leadership
- Training design
- Strategic Planning
Personal Information
Title: Federal Security & Intelligence Leader | Insider Threat | Investigations | Cyber Risk | Protective Intelligence | Team Leadership | TS/SCI
LANGUAGES
Title: Federal Security & Intelligence Leader | Insider Threat | Investigations | Cyber Risk | Protective Intelligence | Team Leadership | TS/SCI
SECURITY CLEARANCE
Title: Federal Security & Intelligence Leader | Insider Threat | Investigations | Cyber Risk | Protective Intelligence | Team Leadership | TS/SCI
Languages
English
First Language
Timeline
Section Chief
U.S. Department of State
06.2025 - Current
Protective Intelligence and Investigations
U.S. Department of State
05.2023 - 06.2025
Regional Security Officer
U.S. Department of State
05.2022 - 09.2023
Special Agent
U.S. Department of State
09.2016 - Current
Master of Science (MS) - Sport and Health Science – Human Performance and Team Management
American Military University
Bachelor of Science (BS) - Sport and Health Science – Pre-Physical Therapy / Recovery & Rehabilitation
American Military University