ANDREW JOSEPH

• Engage in a variety of medical and general transcription assignments for improved documentation quality and effective communication of information within medical and general contexts
• Review ASR transcripts to guarantee precision in capturing voice nuances by accurately identifying speakers and making necessary changes in speaker identification to enhance clarity for clients
• Delivered polished and professional ASR transcripts in the form of well-formatted Word documents, ensuring readability and ease of use for clients to guarantee final product meets high standards
• Ensured precise and accurate transcriptions of ASR (Automatic Speech Recognition) transcripts to maintain the quality and integrity of transcribed documents.

• Transcribe and evaluate legal transcripts to ensure appropriate structure in anticipation of court proceedings for smooth communication within court setting
• Convert recorded materials into legal documents from conferences, including pleadings, motions, hearings, interrogations, and correspondences, whilst preparing for thorough court examinations
• Enhanced overall accuracy and outcomes by guaranteeing transcript authenticity via verbatim transcription, whilst capturing tones, context, and speaker nuances
• Provided continuous communication and feedback to clients, accessible at all times, for any necessary reviews and corrections by using email/phone communication.

Edited AI transcribed audio content to ensure accuracy, grammar, punctuation, and consistency, whilst adhering to company guidelines, style guides, and data protection regulations. Collaborated with transcribers, writers, and editors to provide feedback and improve content quality.
● Attained 99% of accuracy rate by revising and meticulously reviewing drafts generated from speech recognition software for polished and error-free documents.
● Accomplished 20% enhancement in transcription accuracy by utilizing Express Scribe software, whilst transcribing videos and audio to improve efficiency.
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Acquired 20% customer satisfaction by implementing post-quality assurance reports in alignment with transcription quality assurance standards.