Andrea Gonzalez Garza
Rio Grande City
Summary
Dynamic Peace Officer with proven leadership at Rio Grande City Police Department, excelling in conflict resolution and community relations. Skilled in emergency response and crime prevention, I effectively manage high-pressure situations, fostering public trust while ensuring regulatory compliance. Recognized for enhancing team performance and building strong community partnerships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Peace Officer
Rio Grande City Police Department
Rio Grande City
08.2023 - Current
- Enforce local, state, and federal laws ensuring community safety
- Conduct patrols, investigations, and responded to emergency calls.
- Manage conflict resolution while promoting public trust
- Demonstrate strong leadership by taking charge during high-pressure situations and guiding team members effectively
- Interact with victims of crime to provide support and assistance as needed.
- Support positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Investigate illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Patrol designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Conducted traffic stops, issued citations, and enforced state laws.
Team Leader
Whataburger
06.2020 - 02.2023
- Supervised a crew of 10 team members, ensuring smooth daily operations
- Managed employee schedules, ensuring appropriate staffing levels to meet customer demand
- Oversaw inventory control, ensuring supplies were adequately stocked and minimizing waste
- Led by example, providing guidance, conflict resolution, and promoting teamwork
- Made critical decisions to enhance customer satisfaction, improve efficiency, and boost team morale
- Demonstrated strong leadership by developing employees' skills, resolving team conflicts, and fostering a positive work environment
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Created training materials and conducted group trainings on new processes or procedures.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Education
Bachelor of Arts - Criminal Justice, Psychology
University of Texas Rio Grande Valley (UTRGV)
12.2025
Police Academy Graduate -
The Lower Rio Grande Valley Police Academy
07.2023
Associate’s Degree - Interdisciplinary Studies
South Texas College
12.2022
Certificate - Physical Therapist Technician
The College of Health Care Professionals
05.2022
High School Diploma -
Rio Grande City High School
01.2019
Skills
- Strong leadership skills
- Conflict resolution
- Emergency response
- Regulatory compliance
- Community relations
- Team building
- Critical thinking
- Crime prevention
- Public safety
- Arrest procedures
- Patrol procedures
- Firearms proficiency
- Law enforcement techniques
- Gang awareness
- Investigative skills
Certification
- Trauma Informed / Sexual Assault Investigations, 16 hours, 01/21/25
- S.F.S.T. Practitioner Update, 8 hours, 12/17/24
- Breathalyzer / Intoxilyzer, 20 hours, 09/26/24
- PoliceOne - Driving Techniques, 1 hour, 09/04/24
- Lexipol - Driving Safety for First Responders, 1 hour, 09/04/24
- Distracted Driving Law Enforcement, 1 hour, 09/02/24
- PoliceOne - Traffic Stops and Safety (Series), 5 hours, 02/07/24
- ALERRT Level 1, 16 hours, 02/04/24
- Use of Force (Intermediate), 13 hours, 01/21/24
- Child Safety Check Alert List (Intermediate/Advanced), 1 hour, 01/20/24
- Asset Forfeiture, 2 hours, 01/20/24
- Racial Profiling, 4 hours, 01/20/24
- Firearms Training, 8 hours, 11/21/23
- Peace Officer Field Training, 120 hours, 11/02/23
- 88th Session State and Federal Law Update, 8 hours, 09/22/23
- Ballistic Shield Training, 8 hours, 09/01/23
References
Adalberto González,
Manager, Whataburger
+1 (956) 422-4156
Organizations And Memberships
American Criminal Justice Association at UTRGV, Active Member, 08/24 - Present
Timeline
Peace Officer
Rio Grande City Police Department
08.2023 - Current
Team Leader
Whataburger
06.2020 - 02.2023
Bachelor of Arts - Criminal Justice, Psychology
University of Texas Rio Grande Valley (UTRGV)
Police Academy Graduate -
The Lower Rio Grande Valley Police Academy
Associate’s Degree - Interdisciplinary Studies
South Texas College
Certificate - Physical Therapist Technician
The College of Health Care Professionals
High School Diploma -
Rio Grande City High School
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