ALTEA System certification
Courteous and Dedicated Passenger Service Agent with proven experience in airline customer service. Sound knowledge of airline operations and effective customer service strategies. Successful handling baggage, checking in passengers and conducting security screenings. Collaborative and friendly known to go extra mile to deliver customer satisfaction.
Demonstrated strong communication and problem-solving skills in high-pressure environments with a resilient and adaptable approach. Positive,upbeat and friendly team player
Exceptional customer satisfaction
ALTEA System certification
Dangerous Goods Regulations
AVSEC
1. Violet Wairimu
Admin and Human Resource Manager
Generation Kenya Ltd
Email: violet@generation.org
2.Emmanuel Joel
Service Delivery Lead
Swissport Kenya Ltd
Email:emmanueljoel@gmail.com