Anab Mohamed Hassanow
Diani
Summary
Chat moderator, excelling at customer satisfaction and retention. Sales support specialist. Flexible and hardworking in deadline-driven environments. Proficient in managing diverse conversations and diffusing potential conflicts. Dedicated to maintaining a safe and engaging environment for users.
Overview
5
5
years of professional experience
Work History
Chat Moderator
Properties Of Kwale
06.2022 - Current
- Online chat moderator for properties of kwale. Managed the website by adding new listings and chatting with potential clients , answered all question regarding the website on our chatbox.
Chat Moderator
HIII_stylekenya Instagram Page
01.2019 - 06.2022
- Managed online direct messages, customer service as needed, market new cloths to customers and informed them special discount, managed the chats by replying to customers.
Education
Bachelor of Tourism Studies - Tourism And Travel Management
Kenya Aeronautical College
Nairobi, Nairobi Province, KenyaSkills
- Exceptional communication skills
- Creative problem solver
- MS Windows proficient
- Quick learner
- Strong client relations
- Mediation capability
- Fast typist
- Macro Proficient
Timeline
Chat Moderator
Properties Of Kwale
06.2022 - Current
Chat Moderator
HIII_stylekenya Instagram Page
01.2019 - 06.2022
Bachelor of Tourism Studies - Tourism And Travel Management
Kenya Aeronautical College
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