Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Interests
Work Availability
Quote
Timeline
Generic
AMY ANINDO  ORIEDO

AMY ANINDO ORIEDO

Hospitality Expert
NAIROBI,30

Summary

Resourceful Hospitality Expert and Graduate Assistant offering proven history of success in content delivery and strong knowledge base in Culinary and hotel rooms division. Meticulous and pragmatic with unyielding work ethic. Demonstrates strong foundation of academic excellence and teamwork illustrated through participation in ACOST and EUROCHRIE 2017 conference.

Overview

17
17
years of professional experience
24
24
years of post-secondary education
1
1
Certification

Work History

Graduate assistant

STRATHMORE UNIVERSITY
11.2014 - Current
  • Create lesson materials, visuals and digital presentations to supplement lesson plans.
  • Liaise between faculty and students to answer questions and optimize faculty time.
  • Participate in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Support department members with administrative, research and academic assistance.
  • Organize various class presentations and new course materials as directed by professor.
  • Analyze acquired information and present to professors.
  • Oversee groups of over 20 students and assist with academic projects.
  • Educate undergraduate students on safe use of lab equipment and reagents and chemicals.(housekeeping, laundry and culinary)
  • Assist faculty members with data collection for potential academic publications.
  • Complete administrative and research duties per professor request.
  • Direct students in performing and completing assigned tasks.
  • Maintain laboratory operations, updating and revising standardized operating procedures and reordering raw materials and supplies to sustain experiments and workflow.
  • Check assignments, proctor tests and provide grades according to university standards.
  • Copy, organize and distribute classroom materials.
  • Apply fair grading practices consistently to evaluate students' work and assign letter or number values.
  • Track student attendance and calculate impact on grades for those missing excessive days.
  • Led courses independently with minimal oversight from professors.
  • Relieved scheduling burden from professors and expanded teaching abilities by leading undergraduate classes.
  • Identified negative trends such as groups of students missing key concepts and worked with professors to resolve concerns.
  • Taught small groups of students focused on specific parts of coursework.
  • Checked course materials, lessons and assignments for discrepancies and helped senior teachers resolve problems.

Supervisor of Operations

JAMRET CATERERS
Nairobi
12.2011 - 10.2014
  • Plan, organize and oversee food production and service at the General Motors canteen
  • Supervise outside catering activities.
  • Prepared annual budgets with controls to prevent overages.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Built and reviewed master service agreements to simplify and streamline contract negotiation process.
  • Identified procedure or process changes required to improve performance and productivity.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Evaluated suppliers to maintain cost controls and improve operations.

Chef

KENTON COLLEGE PREPARATORY SCHOOL
Nairobi
09.2006 - 08.2009
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Coordinated employee schedules and developed staff teams to boost productivity for over 20 staff members
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
  • Verified compliance in preparation of menu items and customer special requests for over 300 clients
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Collaborated with staff members to create meals for large banquets.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.

Catering Assistant

Bunks & Biddle's School
Nairobi
11.2004 - 12.2005
  • Menu planning Budgeting Food production and service for over 100 guests
  • Cleared dishes and glassware quickly following each course.
  • Returned reusable goods and serving equipment for inventory and restock.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Arranged linens and table settings according to seating plan and event theme.
  • Prepared dishes for catering events or during high-volume shifts.
  • Created catering menu based upon client specifications, event type, dietary needs and budget.

Food and Beverage Server

Sunkin Caterers
Nairobi
04.2004 - 11.2004
  • Service of food and beverage in the restaurant
  • Handled separate checks and other special requests to facilitate enjoyable dining experience.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Greeted guests warmly to foster welcoming environment.
  • Offered specialty drinks, desserts and other premium items to maximize revenue.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Followed workplace safety procedures to reduce accidents and hazards.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.

Outside Catering Assistant

Freelance
Nairobi
01.2002 - 01.2004
  • Food and beverage service
  • Food production
  • Stock taking
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed team communications and information for meetings.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Master of Science - Hospitality Management

Kenyatta University
Nairobi, Kenya
01.2016 - Current

Bachelor of Science - Hospitality management

Strathmore University
Nairobi, Kenya
09.2009 - 06.2012

Certificate - Cabin Crew/Airhostess

Airways Travel Institute
Nairobi, Kenya
05.2002 - 05.2003

Diploma - Catering and Accommodation Operations Technology

The Kenya Polytechnic
Nairobi, Kenya
05.1998 - 04.2000

Covered Module 1, 2 and 3 - French Language

Alliance Francaise
Nairobi, Kenya
01.2000 - 04.2000

Kenya Certificate of Secondary Education - Secondary Education

Butere High School
Kakamega, Kenya
01.1993 - 11.1996

Kenya Certificate of Primary Education - Primary Education

Shikoti Girls Primary School
Kakamega, Kenya
01.1985 - 11.1992

Skills

    Lecture implementation

undefined

Affiliations

February 2018 American Hotel and Lodging Association

Certification

Certified Hotel Industry Analytics [AHLEI] - 2018-2023

Interests

Cooking

Traveling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky

Timeline

Certified Hotel Industry Analytics [AHLEI] - 2018-2023

02-2022

Master of Science - Hospitality Management

Kenyatta University
01.2016 - Current

Graduate assistant

STRATHMORE UNIVERSITY
11.2014 - Current

Supervisor of Operations

JAMRET CATERERS
12.2011 - 10.2014

Bachelor of Science - Hospitality management

Strathmore University
09.2009 - 06.2012

Chef

KENTON COLLEGE PREPARATORY SCHOOL
09.2006 - 08.2009

Catering Assistant

Bunks & Biddle's School
11.2004 - 12.2005

Food and Beverage Server

Sunkin Caterers
04.2004 - 11.2004

Certificate - Cabin Crew/Airhostess

Airways Travel Institute
05.2002 - 05.2003

Outside Catering Assistant

Freelance
01.2002 - 01.2004

Covered Module 1, 2 and 3 - French Language

Alliance Francaise
01.2000 - 04.2000

Diploma - Catering and Accommodation Operations Technology

The Kenya Polytechnic
05.1998 - 04.2000

Kenya Certificate of Secondary Education - Secondary Education

Butere High School
01.1993 - 11.1996

Kenya Certificate of Primary Education - Primary Education

Shikoti Girls Primary School
01.1985 - 11.1992
AMY ANINDO ORIEDOHospitality Expert