Proven track record in enhancing customer satisfaction and streamlining operations, evidenced during tenure at Lapaz Restaurant, Nairobi. Expert in customer support and clerical tasks, leveraging strong attention to detail and Microsoft Office Suite proficiency. Achieved significant improvements in service delivery and operational efficiency, demonstrating dependable responsibility and adaptability in multicultural environments. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.