Detail-focused Human Resource Specialist with expertise in employee relations, talent acquisition, performance management, and HR analytics. Proven ability to understand organizational needs and translate them into actionable HR strategies. Dedicated and hard-working with a passion for fostering positive workplace environments and developing effective HR policies.
Overview
10
10
years of professional experience
Work History
Human Resources Officer
County Government of Garissa
01.2017 - Current
Key Achievements :
Improved Recruitment Process: Reduced time-to-hire by 30 percent and achieved a high retention rate with successful hires.
Enhanced Employee Engagement: Increased employee satisfaction by 25 percent through engagement programs and team-building activities.
Effective Performance Management: Improved employee performance by 20 percent with a new appraisal system and productivity training.
Compliance and Policy Implementation: Ensured 100 percent compliance with labor laws and achieved audit success with no issues.
Cost Savings in Compensation and Benefits: Negotiated better rates, achieving a 10 percent cost saving and reducing turnover by 15 percent.
HR Data and Analytics: Developed an HR dashboard for real-time insights and reduced turnover by 20 percent through data analysis.
Health and Safety Initiatives: Reduced workplace accidents by 40 percent with a comprehensive safety program and training.
Sales Representative Manager
First Community Bank
01.2015 - 12.2016
Key Responsibilities and Accomplishments:
Sales Strategy Development: I actively participated in developing and implementing sales strategies, collaborating with various teams to identify market opportunities, and set achievable sales targets.
Stakeholder Engagement: I proactively reached out to potential clients and key decision-makers within diverse industries to promote our products and services. Building strong relationships with these stakeholders was essential for gaining new business and insights into market trends.
Performance Management: I ensured the accuracy, reliability, and integrity of sales data through rigorous quality assurance processes, including performance tracking, sales data analysis, and reporting to drive continuous improvement in sales operations.
Employee Relations: I fostered positive relationships within the sales team, addressing concerns and ensuring a collaborative work environment that supports individual and team success.
Talent Acquisition: I played a key role in recruiting and onboarding new sales team members, ensuring they possess the skills and attitude needed to contribute effectively to the team.
Training and Development: I conducted training sessions to enhance the skills of the sales team, focusing on product knowledge, sales techniques, and customer relationship management.
HR Analytics: I used data analysis to make informed HR decisions, such as identifying training needs, performance gaps, and opportunities for employee development within the sales team.
Conflict Resolution: I addressed and resolved conflicts within the sales team, ensuring a harmonious work environment and maintaining high morale.