Proven Human Resources Assistant with a track record of fostering positive environments and improving departmental operations at the Department of Environment & Solid Waste Management. Skilled in conflict management and HR support, adept at workforce planning and enhancing team collaboration. Achieved significant improvements in employee relations and training needs assessment, demonstrating strong time management and self-motivation skills.
· Bridge management and employee relations by addressing demands, grievances or other issues-
· Acts as a liaison person for the Mombasa Yangu Program
· Prepare posting orders-
· Writing correspondence-
· Nurture a positive working environment
· Assess training needs
· Report to management and provide decision support through HR metrics-
· Ensure legal compliance throughout Human Resource Management
· Leave and off duty approval
· Preparing Agenda and minutes for the DHRMAC
· Provide guidance to the Head of Sections on Human Resource Matters.
· Provide guidance to employees on work related issues
· Prepare monthly staff returns
· Updating reports
▪ Assisted supervisor in controlling customer flow and backed uplines to minimize wait me.
▪ Trained and supported cashier with daily complete on of checkout procedures.
▪ Maintained high customer satisfaction on levels by going the extra mile to personalize service.
▪ Helped customers obtain additional assistance with needs and concerns.
▪ Computed transaction on totals, processed payments, and issued receipts.
▪ Processed cash register transactions and provided correct change.
▪ Kept up a high pace to minimize customer wait me at check out.
▪ Adhered to cash handling policies and procedures.
▪ Greeted customers with prompt and customer service.
Team Player