Amina Mbarack
Dental Assistant
Edmonton
Summary
Highly motivated Dental Assistant with one year of experience delivering exceptional patient care and supporting dental procedures. Proficient in chair-side assistance, sterilization and dental X-rays. Committed to creating a positive and comfortable experience for all patients. Increased patient satisfaction through effective communication and compassionate chair-side manner. Eager to leverage skills in patient care and clinic organization.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Medical Receptionist
Oxford Dental Clinic
09.2024 - Current
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
Dental Assistant
Dentistry Asleep Clinic
05.2023 - Current
- Assist dentists with examinations, cleaning and other dental procedures.
- Prepare treatment rooms and sterilized instruments according to infection control protocols.
- Provide clear and concise instructions to patients before, during, and after procedures.
- Maintain a clean and organized treatment area.
- Educate patients on proper oral hygiene techniques and preventative care.
Dental Assisting Internship
Miryano Janjos Clinic
03.2023 - 04.2023
- Shadowed Dr. Miryano and observing procedures, patient interactions and learning safety procedures and overall clinic workflow.
- Prepared treatment room by setting up equipment, sterilization trays and requisite procedure materials.
- Operated suction devices to remove fluids and debris from the mouth.
Education
Diploma in Intra Oral 1 and 2 Dental Assistant - HARP-Certified
Anderson College of Health, Business and Technology
Toronto, Ontario 03.2022 - 03.2023
Skills
- Chair-side Assistance
- Management and clinic organization
Interests
Travelling
Care Giving
Timeline
Medical Receptionist
Oxford Dental Clinic
09.2024 - Current
Dental Assistant
Dentistry Asleep Clinic
05.2023 - Current
Dental Assisting Internship
Miryano Janjos Clinic
03.2023 - 04.2023
Diploma in Intra Oral 1 and 2 Dental Assistant - HARP-Certified
Anderson College of Health, Business and Technology
03.2022 - 03.2023
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