Amina Kombo
Administrative Assistant
Nairobi, Nairobi County
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Cheleta Primary School
Nairobi, Nairobi Province, Kenya
01.2023 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promote positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assist with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintain inventory of office supplies and placed orders.
- Address IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Administrative Assistant/ Research Assistant
Inspirus Solution
Nairobi, Nairobi Province, Kenya
10.2020 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Identified and resolved data discrepancies, ensuring highest level of accuracy in research outcomes.
Education
Diploma in Business Management And Administration - Business Administration And Management
Zetech University
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Office Administration
Administrative Support
Data Entry
Computer Skills
Filing
Office Management
Microsoft Office Suite
Appointment Scheduling
Customer Service
Documentation And Reporting
Documentation and Recordkeeping
Spreadsheet Management
Timeline
Administrative Assistant
Cheleta Primary School
01.2023 - Current
Administrative Assistant/ Research Assistant
Inspirus Solution
10.2020 - 12.2022
Diploma in Business Management And Administration - Business Administration And Management
Zetech University
04.2001 -