Amina Abdullahi
Nairobi
Summary
Seeking a challenging leadership position, I offer a distinctive combination of creative problem-solving and lean management skills to contribute to the growth of a dynamic company. Utilizing these skills, I aim to optimize resource utilization and drive maximum profits. With a strong drive for achieving results and a dedication to excellence, I am prepared to make a significant impact in a forward-thinking organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resource Administrative Assistant
Ephron Industries Limited
04.2021 - 12.2024
- Assisting in payroll preparation by providing relevant data
- Helping with general clerical tasks
- Processing employee's request and providing relevant information
- Tracking the attendance of all staff in the provided system as per organization requirements and communication
- Performing administrative duties, such as maintaining employees' database and sorting emails for the human resource department
Key Account Manager
Matrix Resources Limited
04.2019 - 03.2020
- Planned weekly sales cycle and scheduled client meetings accordingly
- Managed accounts and prospects with CRM software
- Followed up and ensured that monies were collected on time including sending appropriate reminders to clients for payment
- Prepared sales and sales-related reports including daily call reports, weekly reports, sales projection reports, monthly sales plan
- Contributed to sales strategy and generated ideas for revenue maximization
- Managed invoicing and clients billing cycle
Customer Service
Harleys Pharmaceutical Ltd
01.2018 - 02.2019
- Ensuring that customer orders and transactions are processed in an efficient and timely manner
- Answering general/specific customer questions about the company's products and services
- Providing proactive customer outreach and offering support to the customer
- Collecting and analyzing customer feed
- Handling customer complaints and providing alternative solutions to ensure the resolution of complaints
Customer Service Assistant – Intern
Kenya Bureau Of Standards
01.2017 - 04.2017
- Performed administrative tasks being assigned by the customer service manager and branch manager
Administrative Assistant – Intern
The Coca-Cola Company
06.2015 - 08.2015
- Company Overview: Central, East & West Africa Business Unit
- Provided support to staff members in other departments
- Performed clerical tasks such as filing, scanning documents, and making copies of documents
- Drafted letters and memos to staff members and customers as directed by supervisor
- Helped with marketing offers by creating flyers and brochures promoting new products and services offered by the company
- Central, East & West Africa Business Unit
Education
Bachelor of Science in Human Resource Management -
Moi University
05.2017
Kenya Certificate Of Secondary Education -
Lugulu Girls High School
12.2012
Kenya Certificate Of Primary Education -
Moi Barracks Primary School
12.2008
Skills
Administrative skills
Conflict Management
Team Player
Computer Literacy
Organizational Skills
Certification
The named above hereby certifies that the information given in this document is true, complete, and correct.
Abilities And Attitude
- Highly motivated
- Positive attitude
- Team-oriented
- Strives to learn new and challenging skills
- Open-minded
- Ability to carry out instructions
- Loyal
Timeline
Human Resource Administrative Assistant
Ephron Industries Limited
04.2021 - 12.2024
Key Account Manager
Matrix Resources Limited
04.2019 - 03.2020
Customer Service
Harleys Pharmaceutical Ltd
01.2018 - 02.2019
Customer Service Assistant – Intern
Kenya Bureau Of Standards
01.2017 - 04.2017
Administrative Assistant – Intern
The Coca-Cola Company
06.2015 - 08.2015
Bachelor of Science in Human Resource Management -
Moi University
Kenya Certificate Of Secondary Education -
Lugulu Girls High School
Kenya Certificate Of Primary Education -
Moi Barracks Primary School
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