AMBROSE NYAGA MWENDA

Reporting: To the Managing director

Roles and responsibilities

• IT system management including data collection, summary and reporting
• Daily routes allocation, supervision on ongoing contractual sites
• Financial records Management-Expenditure, Income, Staff reimbursements among others
• Fleet management for over 40 trucks to ensure maintenance and timely servicing of the trucks
• Client relations including customer care and clients vetting and onboarding
• Reviewed order data to verify transactions and shipping dates.
• Collaborating with shipping department staff to facilitate smooth materials returns to correct vendors.

• Reporting : Factory Manager
• Roles and responsibilities :
• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
• Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
• Daily tea leaves collections data consolidation from member tea collection centers and submission to management.
• Clerks training on computer operations and management
• Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

• Reporting to: IT Manager
• Roles and Responsibilities:
• Av installation, set up and management to facilitate conference facilities operations
• Tested and calibrated audio and visual equipment to verify proper operation.
• Network configuration on PCs and laptops o Structured Cabling, Computer engineering i.e., assembly, repair, service & maintenance
• Set up projectors, laptops and microphones for live presentations.
• Trained event staff on proper use of audio and visual equipment.
• Office Networking-including staff training, troubleshooting among others which reduced downtimes .
• Provided technical support to event staff and presenters, reducing technical issues and delays.

• Performed mechanical alignments and equipment calibration to meet quality standards.
• Maintained quality assurance and organized work schedules to meet demanding production goals.
• Completed job reports and logs immediately following service calls
• Routine machinery checklist update and maintenances of all equipment within engineering department eg . kitchen, laundry, boiler Hvac , hence minimizing breakdowns and enhancing safety compliance .
• Budget implementation checks to ensure departmental alignment to allocated budget.
• Energy saving advocacy leading to efficient power utilization and handling
• Plumbing related areas maintenance among this fixtures replacement, leakages, drainage systems etc.
• Operational safety checks oversight to ensure safety around workspace

• Reporting: To the Managing Director
• Roles & Responsibilities: o Computer operations oversight on routine operations on Word, Excel, Power point related functions
• O Networking functions including outlook account creation and management for the company o Staff training on computer operations
• O Trouble shooting and basic software engineering
• O Support administrative functions including bank reconciliations, Licenses renewal processing, Banking, Accounts payable reconciliations among others.

• Roles & Responsibilities:
• Software Installations on PC and Laptops o Photocopiers, note counters, Printers, PCs & Laptops Network configuration, troubleshooting and maintenance
• Installation and setup of Sun Micro System Servers o Structured Cabling
• BMS operation, monitoring and trouble shooting
• Audio visual equipment installation , maintenance and setup
• Networking, Programming assistant
• Completed research, compiled data, and assisted in timely reporting.
• Interacted with customers by phone, email, or in-person to provide information.
• Sorted and organized files, spreadsheets, and reports.