Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature. Experienced in preparing drinks, stocking bar supplies, and keeping areas clean and tidy. Focused on providing responsible alcohol service. Develop and test signature drinks for innovative approaches to attracting new customers and increasing revenue. Talented salesperson and motivational team leader well-versed in stock management and safety training. Poised to take on new professional challenge as well-qualified. Dedicated to turning out drinks efficiently and accurately handling special orders. Resourceful and adaptable with a quality-driven mindset and history of creating unique cocktails to set bar apart from the competition. Talented Mixologist knowledgeable about common cocktails and numerous specialty options.
Hi, I’m
ALVIN MUNZALA
Bartender & Mixologist
nairobi,Nanyuki
Summary
Overview
12
years of professional experience
10
years of post-secondary education
Work History
JIB’S CAFÉ AND BISTRO
Mixologist
06.2023 - Current
Job overview
- Interact with customers, took orders, and provide recommendation based on their preferences
- Develop and executed creative and innovative cocktails recipes and serve a wide range of classic and contemporary cocktails resulting in increased customer satisfaction and repeat business
- Develop strong customer relationships, resulting in a loyal customer base and positive word-of-mouth referrals
- Maintaining a clean and organized bar, stock rotation, inventory management and bar set up
- Optimized guest satisfaction by promptly addressing any concerns or complaints related to beverage offerings or service quality.
- Streamlined bar operations by implementing efficient work processes and systems for bartenders.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
DOWNTOWN BAR AND GRILL
Mixologist and Barman
01.2023 - 06.2023
Job overview
- Interact with customers, took orders, and provide recommendation based on their preferences
- Received cash, made change, and issued receipts.
- Implemented a waste reduction initiative within the bar team to minimize costs while maintaining high-quality offerings for guests.
- Develop strong customer relationships, resulting in a loyal customer base and positive word-of-mouth referrals
- Maintaining a clean and organized bar, stock rotation, inventory management and bar set up
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Stored supplies according to bar policies and health code requirements.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
SALTBUSH BAR AND GRILL
Mixologist and Barman
05.2022 - 01.2023
Job overview
- Develop strong customer relationships, resulting in a loyal customer base and positive word-of-mouth referrals
- Maintaining a clean and organized bar, stock rotation, inventory management and bar set up
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty and positive word-of-mouth referrals.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Completed requisitions to maintain required stock par levels.
- Assisted with inventorying beverage stock and bar supplies.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
G-MAX MOTORS NANYUKI
Sales and driver
01.2020 - 04.2022
Job overview
- Ensured appropriate filing and backing up of all office documents and keep management informed through email
- Managing the organizational official email and handle enquiries from a range of channels
- Analyzing sales performance on a regular basis to maximise target achievement
- Advertise new models and fresh imports
- Demonstrating vehicles to customers and arrange test drives accompanying on these drives where necessary.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Delivered goods and products to customer on time and in excellent condition.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
SOLO DAIRY CHEESE NAIROBI
Delivery and Van salesman
04.2015 - 03.2016
Job overview
- Drove safely and within traffic regulations while committing to delivery window
- Maximised fuel efficiency by optimizing route, deliver multiple orders in one route
- Provided customer service upon delivery and while taking orders over the phone
- Pack items safe and efficiently
- Log daily activity and Collecting payments to meet recordkeeping requirements.
- Implemented effective sales techniques to upsell additional products or services, increasing overall ticket value per sale.
- Drove sales growth by participating in trade shows, networking events, or community gatherings as a representative of the company''s brand presence in the market area.
- Utilized company CRM system to track sales leads and manage ongoing client relationships effectively.
- Developed strong rapport with customers, addressing concerns and providing exceptional service during each interaction.
- Improved inventory management, ensuring proper stock levels for seamless order fulfillment.
- Achieved monthly targets consistently by employing persuasive selling techniques tailored to individual client needs.
- Organized daily schedules to optimize time management and efficiently cover assigned territory.
MARINA CYBER CAFÉ NANYUKI
01.2012 - 08.2014
Job overview
- Was the point of contact person to Customers with questions, concerns, issues downloads, scanning
- Prepared PowerPoint presentations, Excel spreadsheet reports and file returns online
- Typed letters, run photocopies, scan documents and refilled paper and toner
- Operate cash register and a POS.
Education
BATIAN DRIVING SCHOOL
Driving licence Class BCE
04.2001 - 05.2011
University Overview
Pass suitability test drivers
NANYUKI INSTITUTE OF ADVANCED TECHNOLOGY
Main subjects: computer packages
University Overview
Completed computer training courses on covering Disk Operating systems, Database, Windows application and internet
APPVILLE INTERNET SERVICE PROVIDER
Internet and Networking
University Overview
NANYUKI INSTITUTE OF PROFFESIONAL STUDIESNanyuki, Laikipia, Kenya
No Degree
04.2001
University Overview
HORSE POWER GARAGE
Mechanic
University Overview
Skills
Good executive driving skills
undefinedKey Skills And Achievements
Key Skills And Achievements
- Accomplished and committed individual who enjoys to work seamlessly with other bartenders, servers, and kitchen staff to ensure smooth operations.
- Excellent and articulate communicator with great interpersonal skills to engage with customers, understand their preferences, and provide personalized service.
- Highly skilled and versatile mixologist and barman with a passion for creating classic and contemporary cocktails, spirits, wines, and beers.
- Proficiency in various mixing techniques (shaking, stirring, muddling, layering).
- Expertise in garnishing and presentation to enhance the visual appeal of drinks.
- Skilled in using bar equipment such as shakers, strainers, jiggers, and blenders.
- Adept at managing bar operations, ensuring inventory efficiency including ordering supplies, tracking stock levels, and minimizing waste and upholding responsible serving practices.
- Successfully launched and managed a new cocktail menu that increased bar revenue by 20%.
- Recognized for creating the Signature Cocktail at work
- Proficient in computer knowledge Microsoft word, Excel, windows application, database, research software and internet.
References
References
- JIBRAN BUTT, JIB’S CAFÉ AND BISTRO, DIRECTOR, 0745063000
- LAWRENCE ITUGI, APPVILLE KENYA INTERNET COMPANY, DIRECTOR, 0729859277, lawrengits@gmail.com
- MAXWELL MATAGARO, G-MAX MOTORS LIMITED, 0702803879, gmaxmotordealers@gmail.com
- JOSHUA PRIOR, SALTBUSH BAR AND GRILL, 0725941666, josh.c.prior@gmail.com
Volunteer Experience
Volunteer Experience
- HIV & AIDS Awareness walk - Offered counseling and awareness lessons to community
- Youth HUB- Trained youth on effects of using drugs and how it can hinder existence of peace
Timeline
Mixologist
JIB’S CAFÉ AND BISTRO
06.2023 - Current
Mixologist and Barman
DOWNTOWN BAR AND GRILL
01.2023 - 06.2023
Mixologist and Barman
SALTBUSH BAR AND GRILL
05.2022 - 01.2023
Sales and driver
G-MAX MOTORS NANYUKI
01.2020 - 04.2022
Delivery and Van salesman
SOLO DAIRY CHEESE NAIROBI
04.2015 - 03.2016
MARINA CYBER CAFÉ NANYUKI
01.2012 - 08.2014
BATIAN DRIVING SCHOOL
Driving licence Class BCE
04.2001 - 05.2011
NANYUKI INSTITUTE OF PROFFESIONAL STUDIES
No Degree
04.2001
NANYUKI INSTITUTE OF ADVANCED TECHNOLOGY
Main subjects: computer packages
05.2008
APPVILLE INTERNET SERVICE PROVIDER
Internet and Networking
HORSE POWER GARAGE
Mechanic
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