Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
RegisteredNurse
Almah Njung'e

Almah Njung'e

Healthcare Management
Nairobi,Nairobi

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Highly skilled and enthusiastic professional with more than 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
8
8
years of post-secondary education

Work History

Healthcare Manager

St. John's Hospital Nairobi
Nairobi, Nairobi
01.2005 - Current
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed policies and procedures for effective pharmacy management.
  • Spearheaded and implemented new projects to expand scope of engagement.

Education

Bachelor Of Theology - Theology

Africa International University
Nairobi
05.2017 - 08.2023

MHB - Healthcare

Strathmore University
Nairobi
03.2017 - 12.2017

Jealthcare Management - Healthcare

Kenya Institute of Management
Nairobi
01.2006 - 03.2007

Skills

Immunizations

Loss prevention management

Team Building

Drug inventory management

Staff Management

Patient education and counseling

Occupancy strategies

Inventory and restocking

Training and mentoring

Relationship building and retention

Pharmacy operations management

Hiring and recruitment

Multidisciplinary team collaboration

Accomplishments

  • Achieved service efficiency through effectively helping with data collection.
  • Supervised team of 100 staff members.
  • Achieved implementation of policies by completing medium goals with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 15 in the development of opening new branch.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Bachelor Of Theology - Theology

Africa International University
05.2017 - 08.2023

MHB - Healthcare

Strathmore University
03.2017 - 12.2017

Jealthcare Management - Healthcare

Kenya Institute of Management
01.2006 - 03.2007

Healthcare Manager

St. John's Hospital Nairobi
01.2005 - Current
Almah Njung'eHealthcare Management