Alma Omondi
Nairobi,
Summary
Dynamic and motivated professional with a proven track record in team building and client engagement, complemented by a strong commitment to delivering exceptional quality in work and service. Recognized for adaptability in fast-paced environments, leveraging proactive and responsive leadership to navigate changing priorities effectively. Trustworthy individual excelling in communication and fostering strong relationships with clients to ensure their needs are met. Extensive experience in service-oriented roles underscores a dedication to excellence and continuous improvement.
Overview
4
4
years of professional experience
6
6
Certifications
Work History
Psychotherapist
Child Mental Haven
01.2025 - 10.2025
- Delivered individual and group psychotherapy using CBT and person-centered approaches to support clients’ mental wellness.
- Provided psychoeducation and taught stress reduction techniques to clients and families, enhancing awareness and coping skills.
- Assisted senior therapists with case management, treatment planning, and documentation, ensuring efficient and ethical care.
- Implemented crisis interventions and tailored therapeutic activities to meet diverse client needs and ensure safety.
- Collaborated with multidisciplinary teams and engaged in reflective supervision to refine skills and improve outcomes.
Social Media Coordinator
UPIA Political Party
01.2025 - 07.2025
- Managed the party’s social media presence, ensuring consistent political messaging and representation across platforms.
- Created and scheduled engaging digital content to enhance visibility, drive audience growth, and boost engagement rates.
- Monitored analytics and feedback to optimize strategies, address concerns, and maintain brand reputation.
- Developed targeted campaigns tailored to audience needs, supporting overall campaign goals and outreach initiatives.
Social Media Manager
Doulos Daystar
01.2022 - 04.2025
- Led content creation, strategy, and campaigns across multiple social platforms, ensuring consistent brand voice and messaging.
- Coordinated with teams to showcase initiatives, increase engagement, and build a loyal online community.
- Monitored trends and analytics to optimize posting schedules, adopt new strategies, and boost visibility.
- Developed targeted advertising campaigns, driving website traffic, lead generation, and overall brand awareness.
- Managed and mentored a team of social media specialists, fostering collaboration, creativity, and high performance.
Team Builder and Events and Liason Coordinator
Doulos Ministry
09.2022 - Current
- Led and facilitated team-building activities and workshops to enhance collaboration, communication, and problem-solving.
- Coordinated events and acted as liaison, managing logistics, engagement, and interdepartmental communication.
- Set clear expectations, established performance metrics, and analyzed team dynamics to boost accountability, productivity, and efficiency.
- Implemented tools and strategies to improve team effectiveness while aligning initiatives with organizational goals and culture.
- Resolved conflicts diplomatically, maintaining harmonious working relationships among all team members.
Floor Manager, Hospitality
iSpeak Society
01.2022 - 01.2023
- Resolved conflicts, supported client relations, and drove satisfaction in a dynamic environment.
- Led team briefings, strategized goals, and fostered morale.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
Education
Bachelor of Arts - Psychology and Counseling, International Relations and Security Studies
Daystar University
Nairobi 04.2001 -
Nakuru Girls High School
Nakuru04-2021
Skills
Exceptional customer service
Certification
Introduction to Coding and Web Design 1.0 and 2.0 at Nobel Explorers (2020)
Interests
Volunteering, Community Service, Writing, Listening to Music, Learning Languages, Photography and Social Media Management, Board Games
Timeline
Psychotherapist
Child Mental Haven
01.2025 - 10.2025
Social Media Coordinator
UPIA Political Party
01.2025 - 07.2025
Team Builder and Events and Liason Coordinator
Doulos Ministry
09.2022 - Current
Social Media Manager
Doulos Daystar
01.2022 - 04.2025
Floor Manager, Hospitality
iSpeak Society
01.2022 - 01.2023
Bachelor of Arts - Psychology and Counseling, International Relations and Security Studies
Daystar University
04.2001 -
Nakuru Girls High School