WWE ONDI
Summary
Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Skilled at accurately documenting call details, preparing reports and organizing documentation. Offers helpful answers and relevant information to retain business.
Overview
8
8
years of post-secondary education
1
1
Certification
Education
Diploma in Business Administration - Business
Technical University of Kenya
Kenya 09.2010 - 05.2013
Certified Public Accountant (CPA) part 1 - Basic accounting
Technical University of Kenya
Kenya 01.2011 - 06.2012
High School Diploma - High school
Migori Secondary School
Kenya 02.2002 - 12.2005
Skills
- Time management
- Negotiation skills
- Communication skills
- Problem-Solving
- Adaptability
- Attention to Detail
- Advanced Excel Database management
Certification
- Business Administration
- Business Data Analyst
- Certified Public Accountant (CPA I)
Languages
English
Fluent
Personal Information
Title: sales, Administrative and customer support professional
Custom
BK085034
Timeline
Certified Public Accountant (CPA) part 1 - Basic accounting
Technical University of Kenya
01.2011 - 06.2012
Diploma in Business Administration - Business
Technical University of Kenya
09.2010 - 05.2013
High School Diploma - High school
Migori Secondary School
02.2002 - 12.2005
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