WWE ONDI
Summary
Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Skilled at accurately documenting call details, preparing reports and organizing documentation. Offers helpful answers and relevant information to retain business.
Overview
8
8
years of post-secondary education
1
1
Certification
Education
Diploma in Business Administration - Business
Technical University of Kenya
Kenya 2010.09 - 2013.05
Certified Public Accountant (CPA) part 1 - Basic accounting
Technical University of Kenya
Kenya 2011.01 - 2012.06
High School Diploma - High school
Migori Secondary School
Kenya 2002.02 - 2005.12
Skills
- Time management
- Negotiation skills
- Communication skills
- Problem-Solving
- Adaptability
- Attention to Detail
- Advanced Excel Database management
Certification
- Business Administration
- Business Data Analyst
- Certified Public Accountant (CPA I)
Languages
English
Fluent
Personal Information
Title: sales, Administrative and customer support professional
Custom
BK085034
Timeline
Certified Public Accountant (CPA) part 1 - Basic accounting
Technical University of Kenya
2011.01 - 2012.06
Diploma in Business Administration - Business
Technical University of Kenya
2010.09 - 2013.05
High School Diploma - High school
Migori Secondary School
2002.02 - 2005.12