Allan Wachira

Tally Solutions Kenya is a leading provider of business management software solutions, specializing in accounting, inventory management, and compliance services. With a focus on empowering businesses with efficient tools for financial management, Tally Solutions has established itself as a trusted partner for organizations across various industries.

Responsibilities:

● Acted as a primary point of contact for clients, providing information on Tally Solutions' products and services and addressing inquiries promptly and professionally.

● Conducted product demonstrations and presentations to prospective clients, highlighting key features and benefits to meet their business needs effectively.

● Collaborated with the sales team to develop tailored solutions for clients, leveraging an in-depth understanding of their requirements and industry-specific challenges.

● Managed the end-to-end sales process, from lead generation to closing deals, ensuring customer satisfaction and fostering long-term relationships.

● Handled the processing of invoices to clients, followed up on payments using the system, and reconciled payments received via Mpesa or Bank to maintain accurate financial records.

Achievement/ Contributions:

● Exceeded sales targets consistently, achieving a 20% increase in revenue within the first 3 months of employment.

● Received commendation from clients for providing exceptional pre-sales support and post-sales service, resulting in a 95% customer retention rate.

● Developed and implemented a customer feedback system, gathering insights to enhance product features and improve overall customer satisfaction.

● Initiated cross-selling and upselling strategies, increasing the average deal size by 15% and maximizing revenue opportunities from existing clients.

Red Media Agency is a dynamic advertising firm renowned for its innovative strategies and creative campaigns. Specializing in digital marketing and brand development, the company has consistently pushed boundaries in the competitive landscape of the advertising industry.

Responsibilities:

● Undertook responsibilities of bookkeeping, meticulously maintaining financial records and generating accurate reports to support decision-making processes.

● Executed client invoice creation and distribution, ensuring timely and accurate billing for services rendered.

● Managed the company’s payroll account, ensuring timely and accurate payment to employees in compliance with labor regulations.

● Contributed to the company’s transition to digital accounting by implementing QuickBooks, streamlining processes and improving efficiency.

● Handled the processing of invoices to clients, followed up on payments and reconciled payments received via Mpesa or Bank to maintain accurate financial records.

Achievement/ Contributions:

● Played a pivotal role in the company’s transition to digital accounting, providing training and support to staff members, resulting in a smooth transition process with minimal disruption to operations.

● Implemented QuickBooks accounting software, reducing manual processing time by 30% and minimizing errors in financial reporting.

● Successfully managed the company’s payroll account, ensuring compliance with tax regulations and timely payment of salaries, resulting in improved employee morale.

● Developed and implemented standardized procedures for invoice creation and distribution, reducing billing errors by 15% and improving client satisfaction.

● Streamlined the invoicing process and payment reconciliation procedures, reducing overdue payments by 25% and improving cash flow management.