ALLAN KARITA
ICT SPECIALIST
Nairobi,30
Summary
Experienced ICT professional in overseeing Information Systems to support organizational goals. Highly motivated in driving initiatives in systems development, network optimization, and cybersecurity- leveraging technology for business transformation. Track record in deploying solutions to enhance productivity, secure data, and improve service delivery in fast-paced environments. Recognized for a collaborative approach to problem-solving, a keen understanding of digital trends, and a proactive stance in addressing ICT challenges.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
ICT MANAGER
Muthiga Dairies Limited
01.2024 - Current
- Implement ICT strategies aligned with business goals
- Lead end-to-end resource allocation, and execution of ICT projects
- Oversee the ICT budget for cost-effective and strategic spending
- Confer with Administration Department to discuss and plan for short-term and long-term ICT system upgrade needs.
- Supervise ICT service providers, for productivity
- Ensure efficient, scalable, and reliability of ICT infrastructure
- Oversee LAN computer network optimization, hardware, software, and overall performance monitoring
- Manage vendor relationships for hardware, software, and services procurement- to ensure quality products at fair prices.
- Collaborate with other departments to help meet ICT needs and properly integrate them.
- Research emerging technologies to identify opportunities for improvement within the organization's IT landscape.
- Conduct regular performance evaluations of ICT systems and infrastructure to identify areas for improvement and develop targeted action plans for continuous enhancement.
- Interact and negotiate with vendors and contractors to secure products and services.
ICT SUPERVISOR
Muthiga Dairies Limited
03.2023 - 12.2023
- Provided hands-on support for network, hardware, and software issues
- Oversaw POS system operations, and coordinated with ICT Manager for troubleshooting
- Monitored ICT systems for optimal performance and reported issues for prompt resolution
- Managed and ensured reliability of ICT equipment
- Conducted training sessions on new systems- ERP/POS, tools - printers, smart water dispensing machine, and software for end-users
- Maintained support documentation and resolved daily user technical queries
- Tracked and managed ICT assets and consumables inventory
- Oversaw equipment repairs and replacements in liaison with ICT Manager
- Maintained records for ICT activities, incidents, and prepared reports for ICT Manager.
- Documented ICT policies, troubleshooting guides, and support procedures for reference
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
BACHELOR of Applied Sciences - Computing
KCA University
Nairobi, Nairobi Province, Kenya 05.2019 - 11.2024
Skills
Team collaboration
Certification
International Computer Driving License, ICDL Africa Mahanaim College
Industry Expertise
- Technical Operations and Infrastructure Management
- ICT Strategy, Project Management, and Stakeholder Alignment
- Team Leadership and Development
- Budget and Vendor Management
- Cybersecurity and Compliance
- Technical Support and End-User Training
Professional References
- Mrs. Wambui Njoroge Regeru, Financial Director, Ivory Towers Management Company, +254 (0) 722 827 798
- Mr. Geoffrey Kagwiria, General/Production Manager, Muthiga Dairies Limited, +254 (0) 717 498 342
Highlights Of Achievements
- Applauded by senior leadership at Muthiga Dairies Limited in 2024, for spearheading a digital transformation initiative that modernized legacy systems across all departments, resulting in reduction in processing time and increase in cost savings. Led a HoDs team to implement cloud-based solutions while ensuring zero service disruption.
- Received recognition in 2024 from senior leaderdship at Muthiga Dairies Limited for spearheading the implementation of an Enterprise Resource Planning management system with Point of Sale capabilities that digitized supply chain of water from factory to market. This comprehensive solution includes mobile-based water sales tracking, quality testing automation, and real-time payment processing. This resulted to increase in operational efficiency.
- Commended for collaborative efforts with the Sales & Marketing Department by senior leadership at Muthiga Dairies Limited for orchestrating a brand identity overhaul of the packaged MajiMax branded water, resulting to increased brand recognition in target markets within Kikuyu, Kinoo and parts of Nairobi area thus achieving increase in sales and penetration into new retail locations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICT MANAGER
Muthiga Dairies Limited
01.2024 - Current
ICT SUPERVISOR
Muthiga Dairies Limited
03.2023 - 12.2023
Networking Essentials, Cisco Networking Academy
11-2021
BACHELOR of Applied Sciences - Computing
KCA University
05.2019 - 11.2024
International Computer Driving License, ICDL Africa Mahanaim College
04-2019
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