Summary
Overview
Work History
Education
Skills
Reference
Personal Information
Timeline
Generic

Allan Bongo Muhutsu

Doha

Summary

Accomplished bar manager with extensive expertise in customer service, sales, and employee management. Demonstrates proficiency in inventory control, liquor knowledge, and cocktail preparation. Known for maintaining a calm demeanour and composure under pressure while excelling in money handling, reporting, and documentation. Skilled in bar management, mixology, beverage service, wine service, and safe food handling. Adept at creating signature cocktails and operating espresso machines. Strong mathematical aptitude supports effective venue and dining room management. Experienced in ordering procedures, hospitality service expertise, beverage preparation, and new staff training.

Overview

13
13
years of professional experience

Work History

Head Bartender

Park Chinoise Chinese Restaurant
02.2025 - Current
  • Supervise daily bar operations, ensuring compliance with health and safety regulations.
  • Develope and implemente innovative cocktail menus to enhance customer experience.
  • Train and mentored junior bartenders on techniques and service standards.
  • Manage inventory control, reducing waste through efficient stock rotation practices.
  • Monitor customer feedback, driving improvements in service delivery and product offerings.
  • Lead team meetings to discuss performance metrics and set operational goals for the bar area.
  • Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Traine new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitor cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolve customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Pre Opening Bartender

Mannasa Hospitality-Sushi Samba Riyadh
08.2024 - 02.2025
  • Welcome guests with friendly conversation and fun atmosphere.
  • Maintainea clean and organised bar, enhancing customer satisfaction.
  • Provide excellent service to customers, resulting in repeat business.
  • Demonstrate knowledge of drink recipes for improved customer experience.
  • Recommende drinks to customers, increasing overall sales.
  • Manage stock levels efficiently, preventing shortage during peak hours.
  • Implemente new cocktail recipes by researching current trends in the industry.
  • Processe payments accurately reducing discrepancies at end of shift tallying.
  • Adapt quickly to different situations maintaining efficiency even under pressure.
  • Handle cash transactions securely minimising risk of theft or fraud.
  • Complete end-of-day cleanup to reset bar for next day.
  • Input orders into register, calculated bills and collected payments.
  • Supporte serving staff with fast, accurate beverage preparation.

Head bartender

Grey Fox Food and Beverage Services ‐Clap Japanese Restaurant
12.2022 - 07.2024
  • Ensured customer satisfaction by providing excellent service.
  • Managed bar operations to maintain efficiency.
  • Conducted staff training for improved performance.
  • Improved operational efficiency, implemented effective inventory management strategies.
  • Developed new cocktail recipes, enhanced menu variety.
  • Fostered positive team environment by promoting open communication and collaboration.
  • Oversaw shift schedules to ensure adequate staff coverage.
  • Maintained high cleanliness standards, ensured compliance with health regulations.
  • Resolved customer complaints promptly, maintained business reputation.
  • Assisted in event planning for successful functions and parties at the bar.
  • Collaborated with management to establish bar budgets and pricing structures.
  • Monitored cash handling procedures to minimise discrepancies.
  • Facilitated regular equipment maintenance, ensured smooth operation.
  • Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
  • Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.

Bar manager

Samaki Samaki Seafood and Jazz Restaurant
12.2021 - 12.2022
  • Streamlined bar operations by implementing efficient inventory management strategies.
  • Negotiated supplier contracts for better pricing and improved product quality.
  • Developed cocktail menus, resulting in increased beverage sales.
  • Enhanced customer satisfaction with professional bartending techniques.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Coordinated events at the venue, leading to increased bookings
  • Improved staff performance through regular feedback sessions and training programmes.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Fostered positive relationships with customers enhancing their loyalty towards the establishment.
  • Mentored junior staff members fostering a supportive work atmosphere.
  • Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Resolved complaints calmly and professionally to achieve positive customer outcomes.
  • Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
  • Prepared rotas to achieve stable coverage while minimising payroll costs.
  • Recruited and trained high-performing team members to deliver faultless customer care.
  • Led by example in providing customers with attentive, professional restaurant service.
  • Negotiated with suppliers to obtain quality ingredients at excellent prices.
  • Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.

Bar manager

The Majlis Resort
01.2021 - 11.2021
  • Streamlined bar operations by implementing efficient inventory management strategies.
  • Negotiated supplier contracts for better pricing and improved product quality.
  • Trained new staff on customer service protocols to enhance guest experience.
  • Developed cocktail menus, resulting in increased beverage sales.
  • Enhanced customer satisfaction with professional bartending techniques.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Coordinated events at the venue, leading to increased bookings.
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Improved staff performance through regular feedback sessions and training programmes.
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Fostered positive relationships with customers enhancing their loyalty towards the establishment.
  • Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
  • Mentored junior staff members fostering a supportive work atmosphere.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Built loyal customer base by creating welcoming environment with top quality service.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Prepared rotas to achieve stable coverage while minimising payroll costs.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.

Bar manager

Mawimbi Seafood Restaurant
09.2019 - 08.2020
  • Streamlined bar operations by implementing efficient inventory management strategies.
  • Negotiated supplier contracts for better pricing and improved product quality.
  • Trained new staff on customer service protocols to enhance guest experience.
  • Enhanced customer satisfaction with professional bartending techniques.
  • Developed cocktail menus, resulting in increased beverage sales.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Coordinated events at the venue, leading to increased bookings.
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Improved staff performance through regular feedback sessions and training programmes.
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.

Head bartender

Lagri Glia Italian Restaurant
08.2014 - 08.2019
  • Ensured customer satisfaction by providing excellent service.
  • Managed bar operations to maintain efficiency.
  • Increased sales with innovative cocktail creations.
  • Conducted staff training for improved performance.
  • Improved operational efficiency, implemented effective inventory management strategies.
  • Developed new cocktail recipes, enhanced menu variety.
  • Fostered positive team environment by promoting open communication and collaboration.
  • Oversaw shift schedules to ensure adequate staff coverage.
  • Resolved customer complaints promptly, maintained business reputation.
  • Assisted in event planning for successful functions and parties at the bar.
  • Enforced responsible alcohol service policies, prioritised customer safety and wellbeing.
  • Streamlined processes for quicker order fulfilment.
  • Collaborated with management to establish bar budgets and pricing structures.
  • Ordered supplies regularly, prevented stock shortages.
  • Monitored cash handling procedures to minimise discrepancies.
  • Facilitated regular equipment maintenance, ensured smooth operation.
  • Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.

Bartender

Malindi Management Strategy-Casino Malindi
07.2012 - 07.2014
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Provided excellent service to customers, resulting in repeat business.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Recommended drinks to customers, increasing overall sales.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Implemented new cocktail recipes by researching current trends in the industry.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Collaborated with team members to provide seamless service during busy periods.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Checked identification of customers to ensure legal drinking age compliance.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Communicated clearly with kitchen staff for seamless coordination of food orders.
  • Completed end-of-day cleanup to reset bar for next day.
  • Collected, washed and put away glassware between guests.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments.

Education

A-Levels - Management and Negotiation

Diageo Bar Academy
06.2024

A-Levels - Bar Customer Operation Procedures

Master Bar Academy
Nairobi, Kenya
06.2012

Certificate of Higher Education - General Studies

Gede High School
Malindi, Kenya
11.2002

Certificate of Higher Education - General Studies

Chilulu Primary School
Mombasa, Kenya
11.1999

Skills

  • Customer Service
  • Employee management
  • Inventory control
  • Liquor knowledge
  • Cocktail preparation
  • Calm demeanour
  • Money handling
  • Reporting and documentation
  • Bar management
  • Trained mixologist
  • Beverage service
  • Signature cocktails
  • Ordering procedures
  • Hospitality service expertise
  • Beverage preparation
  • New staff training

Reference

Fakridin Egamovfaha-Head Bartender

Mannassa hospitality company

Egamovfaha@gmail.com

+966537855385


Omar Khashan-Bar Supervisor

Sushi Samba-Riyadh

Omar.khashan94@gmail.com

+962 7 96428804

Personal Information

Timeline

Head Bartender

Park Chinoise Chinese Restaurant
02.2025 - Current

Pre Opening Bartender

Mannasa Hospitality-Sushi Samba Riyadh
08.2024 - 02.2025

Head bartender

Grey Fox Food and Beverage Services ‐Clap Japanese Restaurant
12.2022 - 07.2024

Bar manager

Samaki Samaki Seafood and Jazz Restaurant
12.2021 - 12.2022

Bar manager

The Majlis Resort
01.2021 - 11.2021

Bar manager

Mawimbi Seafood Restaurant
09.2019 - 08.2020

Head bartender

Lagri Glia Italian Restaurant
08.2014 - 08.2019

Bartender

Malindi Management Strategy-Casino Malindi
07.2012 - 07.2014

A-Levels - Management and Negotiation

Diageo Bar Academy

A-Levels - Bar Customer Operation Procedures

Master Bar Academy

Certificate of Higher Education - General Studies

Gede High School

Certificate of Higher Education - General Studies

Chilulu Primary School

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Allan Bongo Muhutsu