Summary
Work History
Education
Skills
Timeline
Generic

ALICE WANJIKU

Front Office Attendant
Naivasha,Karagita

Summary

Proactive Front Office Attendant with a proven track record at Enashipai Resort & Spa, adept in enhancing guest experiences while boosting operational efficiency. Excelled in teamwork and communication, significantly improving room readiness collaboration with housekeeping. Skilled in using the Opera cloud system for seamless guest check-ins and reservations, showcasing a blend of technical and interpersonal abilities.

Work History

Front Office Attendant

Enashipai Resort & Spa
08.2024 - Current
  • Collaborated with housekeeping to ensure timely room availability and optimal cleanliness.
  • Promoted hotel services and amenities through upselling or cross-selling opportunities.
  • Made booking and reservations using opera cloud system.
  • Checked in and checked out guests using opera system.
  • Answering and directing calls

Attachee in Reception, Stores, Kitchen, Housekeepi

Mara Simba Lodge
06.2024 - 08.2024


  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.

Education

Diploma In Tourism And Hospitality Management - Tourism And Hospitality Managrmant

Wildlife Research And Training Institute
Naivasha
12.2024

Kenya Certificate Of Secondary Education -

The Sacred Heart Secondary School-Mirithu
Ndeiya
04.2022

Kenya Certificate Of Primary Education -

Ngecha Primary School
Ngecha-Tigoni Ward
12.2018

Skills

Team work

Timeline

Front Office Attendant

Enashipai Resort & Spa
08.2024 - Current

Attachee in Reception, Stores, Kitchen, Housekeepi

Mara Simba Lodge
06.2024 - 08.2024

Diploma In Tourism And Hospitality Management - Tourism And Hospitality Managrmant

Wildlife Research And Training Institute

Kenya Certificate Of Secondary Education -

The Sacred Heart Secondary School-Mirithu

Kenya Certificate Of Primary Education -

Ngecha Primary School
ALICE WANJIKUFront Office Attendant