Alfred Lurhakongola

JOB DESCRIPTION

Role: Site Manager-Kakuma

Lead by: Production Manager, NTP Naivasha

Leader of: Fuel Production Agent, Treatment Agent, Machine Operator, Security Agent and Sales & Delivery Agent

Role Overview

This role will lead the Kakuma factory operational needs and performance outputs. This role will be directly accountable for production through the fuel production agents, treatment agents, site security team, sales and delivery agent and maintenance staff. The Site Manager will be directly responsible for procurement, staff management, health & safety, site compliance, site financial performance and quality assurance and control. The main driver of success is to ensure gross margins at Kakuma average >12% in 2025.

Roles and responsibilities:

1. Operations Management

● Human resource: Manage, motivate, and ensure wellbeing for site staff. Managing scheduling, performance reviews, and contracts.

● Procurement: Lead procurement to optimize inventory levels, reduce lead times, and enhance overall supply chain efficiency.

● Maintenance: Ensure that site and machine maintenance are reducing downtime and increasing to production targets

● Health and Safety: Create and maintain a culture of health and safety. Lead tracking of H&S measures, incidents, risk register, and H&S compliance

● Compliance: Ensure site is maintained fully compliant across all Kenyan and local requirements

● Quality Assurance/Quality Control: Establish and maintain quality control measures to ensure the production of high-quality products that meet or exceed customer expectations

● Operational site improvements

i. Develop and implement strategies to optimize manufacturing processes, reduce lead times, and enhance overall operational efficiency.

ii. Develop and ensure all systems and routines across the Kakuma site

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iii. Analyze and address root causes of quality issues, implementing

corrective and preventive actions as necessary

2. Data management and reporting

● Ensure all data collection and reporting is done timely and accurately

● Use data analysis to draw conclusions on site production improvement areas

● Create quality monthly report for external use on the update of site operation and financials

3. Financial performance

● Create and deliver on site costing budgets

● Manage and track all site spending. Ensuring correct reporting

● Ensure site is within monthly budgets and is hitting financial margins

4. Site stakeholder management

● Receive visitors and provide tours as needed of the facility

● Manage relationship with local government stakeholders

● Manage relationship with the community around the project site

● Managing relationships with exhauster truck drivers and owners

Success for 2024-2025

Key Site Deliverables

Item Success definition Quarter Site team ready for operations Site team all trained and clear on their roles and expectations Q4 2024

All site signage updated and installed. Working schedules

Site ready for operations

and expectations for Q1 finalized. Finalized Site Manage daily & weekly routines

Q4 2024

Site fully compliant Clear list with timelines and process for annual compliance requirements met Q1 2025

Site Manager has fully taken the lead of the production

Site reporting Site procurement

dashboard ensuring quality, correct, and timely data entry. Site Manage leading on monthly reporting in a timely fashion

Finalized approved suppliers for all annual needs. Have updated process to how and when procurement is done at set frequencies

Q1 2025 Q1 2025

H&S systems and routines Updated routines, checks, training plan, and tracking system

for H&S at site Q2 2025

Performance reviews Completed 6-month performance reviews for yourself and all employees Q2 2025

Updated SOPs and Maintenance plan

All SOPs and Maintenance plan updated based on 1 quarter of learnings Q2 2025

Key Performance Indicators

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KPI Q4 2024 Q1 2025 Q2 2025 Kakuma EBITDA margin -200% -55% 5% Production tons per quarter 40 200 215 Kakuma budget variance ,

poor quality 0

Total hours of machine run time - Press 1

- Press 2

- Shredder

Knowledge and experience

Press 1- 40 hrs Press 2- 40 hrs Shredder- 40 hrs

Press 1- 200 hrs Press 2- 200 hrs Shredder- 216 hrs

Press 1- 215 hrs Press 2- 215 hrs Shredder- 216 hrs

1. Diploma/degree in business administration, engineering, operations management or an equivalent/related field.

2. 4 years’ experience in manufacturing operations management, preferably in a similar industry.

3. Strong leadership, communication, and problem-solving skills.

4. Knowledge of health and safety regulations and quality management systems. 5. Proficiency in data analysis and digital reporting tools (excel, powerpoint, etc.)

Working Relationship

Internal External

i. NTP production manager

i. Area admin police

ii. Exhauster truck operators

iii. Suppliers and service providers

iv. Local stakeholders

ii. Kakuma production team, sales, and security guards

iii. Kakuma field coordinator

iv. HQ procurement team

v. HQ Finance team

vi. HQ Human Resource team

Functional Skill

Functional Skills

Average greater than a 4

3 4 5

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Operations

Management

Financial

Management

Process

Optimization

Planning and Forecasting

Health & safety & Compliance

Oversees multiple crews and entire shifts within the production team. Establishes daily and weekly production plans, enforces safety and quality standards, and regularly evaluates team performance. Able to develop SOPs for processes and activities at site. Is accountable for correct data reporting and shift outputs. Ensures machine and site maintenance plans weekly to ensure quality operations.

Motivates team members by setting expectations, providing feedback, and implementing performance improvement measures as needed. Effectively mediates and resolves interpersonal issues and fosters team collaboration.

Understands and manages daily budget related aspects, such as labor costs (casuals), overtime, and resource allocation. Tracks and reports variances in shift performance that impact financial outcomes and recommends small-scale improvements to reduce costs. Engages the team in cost awareness practices, emphasizing efficiency and waste reduction. Understands the basics of COGs and SGA within a site P&L

Recognizes recurring issues within the team’s workflow, investigates root causes, and proposes solutions to reduce downtime and increase productivity. Encourages team members to follow efficient processes and identifies small-scale improvements in areas such as setup times and material handling. Participates in implementing new tools or systems to support incremental efficiency gains.

Plans and schedules labor and equipment needs for multiple shifts based on weekly production goals and current inventory levels. Identifies and addresses potential resource gaps (such as labor shortages) to ensure smooth operations. Monitors production trends and makes minor adjustments to daily plans to optimize efficiency and reduce downtime. Leads on setting and updating daily and weekly targets within the monthly targets and strategy.

Oversees compliance with health and safety protocols for their shifts, ensuring teams are aware of and follow procedures. Conducts routine safety inspections, identifies hazards, and implements corrective actions. Demonstrates ability to record risks on risk register evaluating impact and drafting

Manages all aspects of daily operations within a plant, ensuring safety, quality, and efficiency across shifts. Develops and executes monthly operational plans aligned with production goals, establishes and tracks performance metrics, and identifies areas for process improvements. Creates and verifies monthly maintenance plans, setting production targets with proper maintenance in mind. Creates procurement plan to ensure minimal downtime.

Builds a cohesive team by promoting a culture of accountability, rewarding high performance, and addressing performance gaps. Skillfully handles complex conflicts and coordinates cross functional team efforts.

Analyzes and interprets monthly budget vs. actual reports, and utilizes data to make decisions for optimizing costs within the department. Develops action plans to address budget deviations and improve efficiency. Provides input on budget forecasts and leads initiatives to achieve cost targets while maintaining productivity. Understands GL codes and how they are applied to annual budgets.

Analyzes operational performance data to identify trends in inefficiencies and waste. Understands how to use data to get to root cause evaluation. Leads implementation of improvement initiatives that impact the site, such as enhancing production flow or optimizing resource allocation. Works with supervisors to ensure new processes are adopted and sustained.

Creates monthly production plans based on demand forecasts, capacity constraints, and inventory requirements. Balances resources (labor, equipment, and materials) to meet production goals, while managing overtime and material costs and considering external factors (weather, holidays, etc.). Analyzes performance against forecasted outputs and works to adjust resources or processes to meet any shortfalls. Leads creation of monthly procurement needs and inventory tracking.

Develops and enforces safety standards within the department, ensuring compliance with regulatory requirements and company policies. Conducts thorough risk assessments, addresses recurring hazards, and implements corrective action plans. Analyzes safety incident trends and

Oversees the entire plant’s operational effectiveness, ensuring alignment with organizational goals for safety, quality, and production targets. Develops and implements annual strategic operations plans, sets overarching goals for operational efficiency, and fosters a safety-first culture.

Develops improved annual maintenance plans with establish suppliers of goods and services to ensure low downtime for machinery and team.

Coaches’ managers and supervisors, enabling them to lead their teams effectively. Proactively identifies and resolves operational bottlenecks and workforce challenges, building a positive and resilient plant culture.

Leads the performance evaluation and professional development plans for site staff. Is in charge of site staff hiring and talent plans.

Manages the plant’s full budget, including P&L, and capital expenditure allocations. Able to use quarterly financial data to make quarterly strategic decisions within the facility. Analyzes financial reports to identify trends and opportunities for cost savings and increased profitability. Collaborates with finance to build accurate forecasts and ensures that operational initiatives align with financial targets. Leads plant-level cost-reduction projects and monitors financial performance against budget goals.

Regularly demonstrates ability to utilize data to understand root cause and system improvement solutions. Leads the analysis of data analysis, optioneering, solution decisions and creation of implementation plans. Is able to understand challenges and solutions as they impact the entire site over an annual cycle. Verifies improvement plans are implemented and reaching the targeted outcomes.

Develops and manages the plant’s quarterly and annual production forecasts, balancing capacity and resource availability with production demands. Leads initiatives to address forecasted gaps in capacity or resource availability, such as adding shifts, changing contracts, or updating equipment. Collaborates with cross-functional teams to ensure alignment on inventory and supply chain needs.

Manages the plant’s overall health, safety, and compliance programs, ensuring alignment with legal regulations and company standards. Sets plant-wide safety goals, leads hazard reduction initiatives, and allocates resources for risk mitigation. Tracks and analyzes H&S data to proactively address emerging issues and

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mitigation plans. Leads shift-level safety talks and engages team members in discussions on safety improvements. Tracks and reports safety incidents or near-misses and promotes safety awareness to enhance team engagement.

Business Skills

Score >4 average

works on departmental initiatives to reduce risks. Promotes a proactive safety culture by implementing regular training and recognition programs for safe practices. Is aware of annual compliance requirements and helps ensure site regularly meets compliance requirements

enhance the safety culture. Coordinates with compliance teams to ensure regular audits, inspections, and corrective measures are effectively executed and licenses are required based on the annual compliance calendar.

Business skill Description Level 3 Level 4 Level 5

Risk

Management

Knowledge Management

Innovation

Change

Implementati on

Process of identifying, assessing, evaluating, mitigating, monitoring, and controlling risks.

Understand how risk plays a role in creating and

destroying value. Reduce risk while creating value for the company.

Use data to inform insights (information) that drive decision making

(knowledge). Have clear rationale for the why. Use people, processes, and technologies to enable and support knowledge sharing, transfer, access, and

identification. Ensure that knowledge processing is aligned with the

organization’s business goals and objectives and that it is integrated into the organization’s everyday business and work.

Creating new and better ways for the organization to be successful. Engaging in creativity, continuous learning, and critical

thinking to promote the growth of the individual and the organization.

Ability to manage change effectively.

-Identifies and uses support to create mitigation plans for identified risks.

-Tracks key assumptions from risk and reports this to the supervisor.

-Creates templates for the data collection process within a project and presents the impact the data has on the project to the team and supervisor.

-Understands the difference between decisions that require more deliberation and those that require quick summary analyses.

-Knows when a learning (data and insights) is worth capturing and communicating to supervisor or team.

-Leads development and implementation of better, faster, or less expensive ways to do your work.

-Takes appropriate risks to deal with obstacles or to bring forward problems, suggestions, and solutions.

-Can perform successfully in the current environment, during the transition, and in the future state.

-Has the tools and processes to effectively manage your

transition through change.

-Identifies, reports, and creates mitigation plans for risks impacting key results with minimal support.

-Tracks key assumptions and understands how these assumptions affect other functional areas and reports this to the supervisor.

-Manages data collection within a project & ensures data is collected regularly and accurately. Understands the impact the data has on the company and presents to the team and supervisor.

-Analyzes data to evaluate key messages, conclusions, and actions to take.

-Knows when a learning (data and insights) is worth

capturing and acts on

learnings to make work easier.

-Leads development and implementation of better, faster, or less expensive ways to do your work.

-Ability to take in suggestions for improvements to work from team members.

-Takes appropriate risks to deal with obstacles or to bring forward problems, suggestions, and solutions and learn from mistakes.

-Can perform successfully in the current environment, during the transition, and in the future state. Ensures that after the change, people have adapted to the change.

-Have the tools and

processes to effectively

-Uses risk register to monitor key assumptions and the drivers that influence those key assumptions. Updates risk mitigation plan based on those assumptions.

-Is able to measure risks

associated with each decision made.

-Presents project data and the impact it has on the company cross-functionally.

-Synthesizes data to be useful to future projects. Proactively provides rationale for decisions made based on analyzed data.

-Acts on data and insights from other teammates to make work easier and responsible for ensuring learnings are

documented in a clear way.

-Leads development and implementation of better, faster, or less expensive ways for work which are useful to colleagues and others.

-Provides suggestions for areas where innovation could benefit cross-functionally.

-Takes appropriate risks to deal with obstacles or to bring forward problems,

suggestions, and solutions and learn from mistakes.

-Understand the meaning and can communicate the

importance of change readiness and how that can impact teams.

-Ability to track key change management strategies and make adjustments as needed to secure the best possible

outcome.

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Verbal and Written

Communicati on

Collaboration People

The ability to present and receive information clearly and effectively. Listens well and is understood by team, customers, and partners.

Work collaboratively at all times, share and adopt best practices and recognize others for this. Transcend functional silos. All working towards a common goal, independent of functional areas.

Actively engage in

developing new and

complementary skills in order to reinforce your own expertise and share

proactively. Find ways to support others’

development and give constructive feedback, for the greater good of the organization as a whole.

-Asks questions to drive clarity and understanding.

-Develops internal written material that is clear, concise, accurate, and grammatically correct using Sanivation templates.

-Actively listens, recognizes situational cues and context.

-Able to easily communicate via computer through Coda, Slack, Google Suite, Microsoft Office, Powerpoint, and Excel, email, and calendar.

-Encourages teamwork and recognizes each person's contribution.

-Cooperates and actively partners with others, working toward shared objectives and representing own interests while being fair to others to drive results for the team.

-Seeks out and completes learning opportunities for the role.

-Acquires core

product/industry/systems knowledge and functional skills.

-Embraces personal

development by giving and receiving feedback with

supervisor and peers.

manage your transition through change.

-Asks questions to drive clarity and understanding.

-Able to create quality external reports with support from the supervisor and use proper Sanivation branding in all reports.

-Actively listens, recognizes complex situational cues and context.

-Able to easily communicate via computer through Google Suite, Microsoft Office, Powerpoint, and Excel, email, and calendar, as well as speak effectively and efficiently about your work in meetings and presentations internally.

-Encourages teamwork and recognizes each person's contribution.

-Creates a working

environment that enjoys teamwork and encourages equality, diversity and

inclusion.

-Cooperates and actively partners with others, working toward shared objectives and representing own interests while being fair to others to drive results for the team.

-Ability to collaborate with external partners.

-Seeks out development advice, learning opportunities for core roles, and options beyond immediate job

function.

-Acquires and applies a broad range of core

product/industry/systems knowledge and functional skills consistently.

-Acts on personal

development based on feedback received.

- Able to give actionable

-Develops the tools and processes to effectively manage your transition through change.

-Able to create quality external reports with minimal support from supervisor and use proper Sanivation branding in all reports.

-Actively listens, recognizes complex situational cues and context, and is able to tailor information to respective audiences.

-Able to effectively present your work and Sanivation as a whole to all levels of staff and external stakeholders.

-Recognizes and values

different contributions from team members.

-Uses collaboration to formulate their work plan.

-Is able to understand who and how to collaborate with (gets approval and buy-in) and is effectively able to measure the outcome of the collaboration.

-Drives toward shared

objectives, creates open dialogue, actively partners with others, and balances own perspectives with partners and cross-functional peers to drive greater impact.

-Ability to lead collaboration with external partners.

-Seeks out development advice, continual learning opportunities, and takes on unfamiliar tasks or stretch assignments.

-Acquires and shares deep product/industry/systems knowledge and functional skills.

-Ability to synthesize annual feedback for teams in a clear and effective manner.

-Engages in personal

development by giving and

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Motivation

Inspire people to deliver our mission and vision,

demonstrate passion for the business, and give

people a reason to believe anything is possible.

Final Signing

-Maintains committed to goals in the face of obstacles or frustrations.

-Expresses passion for the company vision, mission, and brand.

-Ability to resolve conflict between team members.

feedback in a professional manner with partners, peers, and supervisor.

-Drives clarity in all situations.

-Celebrates successes and overcomes challenges.

-Expresses passion for the company vision, mission, and brand.

receiving feedback with partners, peers, and

supervisors.

-Motivates those around them to be flexible in changing plans to achieve targeted outcomes.

-Actively demonstrates passion for the company vision, mission, and is a brand

ambassador

I __________________________________________agree to the terms and expectations explained above and agree to hold the employee accountable to these expectations:

Supervisor Employee

Name: Name:

Signature: Signature:

Date: Date:

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• Company Overview: DanChurchAid is an international humanitarian organization that works to alleviate poverty and promote sustainable development.
• Mobilized communities and identified participants for livelihoods and financial inclusion activities.
• Trained vulnerable youth and women in poultry farming, vegetable production, and sustainable agribusiness.
• Facilitated financial education sessions on savings, budgeting, and responsible borrowing.
• Established and coached Village Savings and Loan Associations (VSLAs), including loan management and group governance.
• Conducted regular monitoring and field visits to assess participant progress and business growth.
• Supported beneficiaries in developing income-generating activities and accessing VSLA loans.
• Linked groups to local markets, suppliers, and financial service providers.
• Promoted record-keeping, and communication.
• Documented success stories for reporting, visibility, and learning, and more.
• DanChurchAid is an international humanitarian organization that works to alleviate poverty and promote sustainable development.