ALFRED LUKONGO
NAIROBI
Summary
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Overview
2
2
years of professional experience
Work History
Sales Agent
Sunking Kenya Limited
01.2021 - 12.2021
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
Sales Associate
Rehoboth Electronics
12.2019 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Diploma In Applied Statistics - Statistics
Kiambu Institute of Science And Technology
Kenya11.2019
Skills
- Problem-Solving Strengths
- Customer Assistance
- Market Research
- Sales Strategies
- Agent Support
- Prospecting Skills
- Product Management and Pricing
- Post-Sales Support
- Call Control
- Product Promotion
- Form Processing
- Collaborative Environments
- Revenue Growth
- Program Promotion
- Team Goals
- Operational Efficiency
- Online Chat
- Solution Planning
- Territory Volume
- Networking
- Key Relationship Management
- Promotional Planning
- Offering Sales Support
- Demonstrating Products
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Agent
Sunking Kenya Limited
01.2021 - 12.2021
Sales Associate
Rehoboth Electronics
12.2019 - 11.2020
Diploma In Applied Statistics - Statistics
Kiambu Institute of Science And Technology
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