Data analytics
Alexandrah Misoi
Summary
Marketing professional with solid foundation in crafting compelling narratives and engaging audiences. Proven success in supporting marketing strategies and increasing brand engagement. Known for collaborative spirit and adaptability in dynamic environments, bringing skills in content creation and media outreach.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Marketing and Communications Intern
Kenya Revenue Authority
01.2023 - Current
- Generating electronic payments (E-slips) for obligations such as agency revenue and ETIMS invoices, ensuring timely and accurate processing
- Educating and sensitizing taxpayers by advising on tax obligations, penalties for noncompliance, withholding tax requirements, and addressing various client inquiries
- Filing tax returns, including Turnover Tax (TOT), Value Added Tax (VAT), Pay as You Earn (PAYE), Monthly Rental Income (MRI), Corporate Tax, Individual Tax, and Housing Levy, ensuring compliance with statutory deadlines
- Registering new taxpayers (individual and non-individual) and updated obligations in systems such as the Integrated Financial Management Information System (IFMIS)
- Contributing to internal capacity-building initiatives and participated in stakeholder engagement sessions to strengthen partnerships and enhance service delivery
- Ensuring effective implementation of various Customer Service Level Agreements (SLAs) to maintain high-quality service standards
- Collecting and analyzing customer feedback to identify areas for improvement and inform decision-making processes
- Preparing detailed daily, weekly, and monthly reports to track progress and support operational planning using CRM
- Monitoring client complaints, provided recommendations for resolution, and ensured prompt follow-up for client satisfaction
Education
Bachelor of Economics and Statistics -
University of Embu
08.2018 - 09.2022
K.C.S.E. - undefined
ST. Brigid's Girls High School
02.2014 - 11.2017
K.C.P.E. - undefined
Lukhuna Primary School
01.2006 - 11.2013
Skills
analytical skills
administrative skills
proactive approach
organized
self-starter,ability to initiate tasks and multitasking
ability to complete tasks independently
ability to perform under minimal supervision
meeting strict deadlines
assuming new responsibilities with effective performance
commitment to ethical standards
personal integrity
time management skills
ability to grasp new concepts
collaborative team player
excellent communication and interpersonal skills
Certification
CPA Foundation
Interests
Technology
Reading. Travelling.
Reading lets me explore different worlds, ideas, and perspectives without leaving my room. Traveling, on the other hand, lets me experience new cultures, meet diverse people, and see the beauty of the world firsthand.
Timeline
CPA Foundation
04-2024
Marketing and Communications Intern
Kenya Revenue Authority
01.2023 - Current
Bachelor of Economics and Statistics -
University of Embu
08.2018 - 09.2022
Computer packages
07-2018
K.C.S.E. - undefined
ST. Brigid's Girls High School
02.2014 - 11.2017
K.C.P.E. - undefined
Lukhuna Primary School
01.2006 - 11.2013