ALEXANDER OWINO OLILO
Kisumu
Summary
Dynamic Sales Manager with a proven track record at OPTIMUM COMPUTER SYSTEMS LTD, excelling in business development and client relationship management. Demonstrated expertise in strategic planning and CRM tools, leading sales operations to achieve significant market penetration in the education sector. Committed to driving results and enhancing customer satisfaction through lasting partnerships.
Overview
15
15
years of professional experience
Work History
Sales Manager
OPTIMUM COMPUTER SYSTEMS LTD
03.2025 - Current
- Relationship management with Client Schools and Colleges
- Active selling of Company's Product in High Schools, Private Schools and Colleges (Ultimate ERP Solutions for Colleges, Schools)
- Analyze the market's potential, track sales, and status reports
- Demonstrating, presenting and educating clients on the features of our products
- Lead generation of prospect clients and follow up on closure
- Oversee the Company's Sales operations in Western region
Business Development Executive
ABNO SOFTWARES INTERNATIONAL
07.2024 - 01.2025
- Aggressive selling and marketing of company products to Schools, Colleges and Universities
- Participate in the tender process of Colleges and Universities
- Maintaining positive business relationships to ensure future sales
- Analyze the market's potential, track sales, and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Be updated with the best practices and promotional trends
- Guiding the clients to make the best product decisions
- Closing the sale and following up on client orders to ensure timely delivery
- Demonstrating, presenting and educating clients on the features of our products
- Ensure that all clients are given the best services at any given time
- Resolving customer complaints on time and providing after-sales services to all clients
Regional Support Lead Nyanza
SAMIS
01.2024 - 06.2024
- Coordinate and support Nyanza Team
- Customer relationship management in schools
- Establish Market Research
- Training, motivating and appraising of Team members
- Oversee sales and support operations in Nyanza region
- Ensure implementation of company's strategies and policies in schools
- Ensure proper sales structures are implemented and used by the Team members in accordance with the Company's policy
Business Development Associate
ZERAKI
Kakamega
04.2022 - 12.2023
- Establish and maintain relationship with the partners
- Onboarding of new clients
- Revenue collection for the Client schools
- Training of admins and system users on the system functionalities
- Serve as the link between the schools and the company on matters of education technology in exam analysis, finance integration, e-learning and timetabling modules
Relationship Officer Operations
Equity Bank Ltd
11.2017 - 03.2021
- Cash Services and Clearing; Crediting and Debiting of Accounts as per the customer's request, maintaining and balancing of books of accounts using the system, processing of cash services using western union and money gram system, processing of forex transactions, M-PESA transactions, Clearing of inward and outward cheques, processing of RTGS, Swift and Internal transfers
- Customer Service; listening and solving of customer disputes, advising customers accordingly as per the Bank's products, ensuring that Customer satisfaction is upheld as per the Bank's policy, championing e-learning studies on Bank's products
- Accounts Opening; opening of accounts i.e
- Junior, students, savings, group, church, foundations and NGOs, CDF accounts and Institution accounts, Verification of Accounts, Biometrics, Signature verification, Equitel and Cards verification, application and issuing of Cheque books, Activation and verification of dormant accounts, transfer of accounts and scheme codes
- Banc Assurance Officer charged with the responsibility of marketing Equity Insurance Agency products that include, Property Insurance, WIBA, Medical covers, Motor vehicle Insurance
- Cross selling of multiple products to supreme clients including Eazzy net, EazzyBiz, Eazzy App, Equitel and Premium payment cards
Election Human Rights Monitor
KNCHR
04.2017 - 10.2017
- Charged with the responsibility of using the monitoring tools provided by KNCHR to collect factual on the elections process, political party's nomination, campaigns and the General election
- Provide the Commission with weekly reports on the status of human rights compliance and violations in Siaya County with respect to the General elections
- Liase with different stakeholders within the County to know the nature and status of human rights violations in the County
Constituency ICT Clerk
IEBC ALEGO USONGA
01.2017 - 02.2017
- Charged with the responsibility of retrofitting the BVR kits and also configuration of the kits during the Mass Voter Registration Consolidated reports for county elections Manager on material safety, shortage and storage
- Supervising the clerks during their day to day operations
- Ensure proper safety and storage of the BVR Kits and flashdisks A and B
- Troubleshooting of the BVR machines in cases of malfunctioning
- Facilitate clearance of Clerks while handing over the BVR machines after the registration exercise
Enumerator/ Data Entry Clerk
AMREF HEALTH AFRICA
07.2016 - 08.2016
- Participated in Amref Health Africa baseline survey for Maternal newborn and child mortality as a Data Entry Clerk charged with the responsibility of keying in questionnaires for sampled Health facilities in Siaya County
- Participated in Amref Health Africa baseline survey for Maternal newborn and child mortality in Homabay County as an enumerator charged with the responsibility of collecting data in Households by use of sick kids' software
Field Assistant
STIPA KENYA
01.2015 - 12.2015
- Report writing on the progress of the registered CBOs that are involved in Community Based Health Financing within Homabay County
- Empowering the communities through facilitation of participatory integrated community development approach that involved empowering the communities in Homabay County on the bottom up approach of sustainable development
- Data Entry of the questionnaires on the CBHF mid-term survey and also assisted in the compilation of the mid-term report
- Concept and proposal development for mobilization of resources
- This involved the collective initiative of the HIV and Girl Child education proposal development
- Making follow ups on the registered Community units that practiced CBHF and VSL within Nyakach, Alego and Homabay town sub counties
- Mobilization of communities and interest groups towards joining Community Based Health Financing (CBHF) in Nyakach and Alego Usonga sub counties
Community Development Facilitator
WORLD VISION, Karemo IPA
02.2010 - 07.2012
- Data entry and collection of the status of vulnerable children within Mur Ngiya sub location in Karemo Division
- Preparation of Annual Progress reports for the registered children in Mur Ngiya
- Field visits and Child monitoring progress
- Projects monitoring within Mur Ngiya sub location
- This included World Vision initiated projects I.e
- Bore holes, Dairy goat projects for self-help groups
- Processing correspondents and Gift notifications for registered children
- Community mobilization and Sensitization for Children progress initiatives
- File management of registered children within the Integrated Programme Area
Education
Bachelor of Arts - Development Studies with IT
Maseno University
Maseno, Kenya12.2016
Diploma - Computer Studies
Rift Valley Institute of Science and Tech
Nakuru11.2008
Certificate - Computer Studies
Egerton University
Nakuru05.2005
Kenya Certificate of Secondary Education -
Holy Cross Secondary School
Siaya, Kenya11.2004
Kenya Certificate of Primary Education -
Kirindo Primary School
Siaya12.2000
Skills
- Critical thinking and Problem solving
- Business development
- Customer service
- Team leadership
- Paralegal studies
- Inbound/Outbound sales strategy
- B2B sales
- B2C sales
- Proposal development
- Development frameworks
- Strategic planning
- Sales operations oversight
- CRM tools( Fresh sales, Bitrix 24, Googlesheets
- Sales strategy development
- Sales operations
- Client relationship management
Languages
- English
- Swahili
References
- Jacklyne Soi, Business Development Manager, Western, ZERAKI, P. O. Box 51235, Nairobi, 00100, +254728778446, jacklyne.soi@zeraki.app
- Githae Bonaventure (Mr.), Rtd Senior Business Development Manager- Equity Bank, Kilimani Supreme, Kilimani, Kenya, +254722610709, mwangigithae5@gmail.com
- Mr. John Owuor, Senior Lecturer, Maseno University, P.O. Box Private Bag, Maseno, +254710325883, jowuor17@yahoo.com
- Mr. Edward Kamau, CEO, SAMIS SOFTWARES LTD, P.O Box 1525, 20100, +254703317422, kingerkarah@yahoo.com
- Mr. Joseph Butita, Business Development Manager, Abno Softwares International Ltd., +254719568559, jbutita@abnosoftwares.com
Personal Information
Nationality: Kenyan
Short Courses
- Leadership training skills, 2007
- Paralegal training, 2009 - 2011
- Child Sponsorship basic training, 2010
- Election Human Rights training, 2017
Accomplishments
- Sales Achievement for the academic period Term 1 2023 at Zeraki.
- Revenue Collection Achievement for the academic period Term 1 2023 at Zeraki.
Timeline
Sales Manager
OPTIMUM COMPUTER SYSTEMS LTD
03.2025 - Current
Business Development Executive
ABNO SOFTWARES INTERNATIONAL
07.2024 - 01.2025
Regional Support Lead Nyanza
SAMIS
01.2024 - 06.2024
Business Development Associate
ZERAKI
04.2022 - 12.2023
Relationship Officer Operations
Equity Bank Ltd
11.2017 - 03.2021
Election Human Rights Monitor
KNCHR
04.2017 - 10.2017
Constituency ICT Clerk
IEBC ALEGO USONGA
01.2017 - 02.2017
Enumerator/ Data Entry Clerk
AMREF HEALTH AFRICA
07.2016 - 08.2016
Field Assistant
STIPA KENYA
01.2015 - 12.2015
Community Development Facilitator
WORLD VISION, Karemo IPA
02.2010 - 07.2012
Bachelor of Arts - Development Studies with IT
Maseno University
Diploma - Computer Studies
Rift Valley Institute of Science and Tech
Certificate - Computer Studies
Egerton University
Kenya Certificate of Secondary Education -
Holy Cross Secondary School
Kenya Certificate of Primary Education -
Kirindo Primary School