ALEX ONYANGO
Kampala
Overview
15
15
years of professional experience
Work History
Regional Sales Representative – Central
Gnugrid Credit Reference Bureau
07.2023 - 05.2024
- Identify sales leads, onboard financial institutions, train clients, cultivate relationships, and represent the company at events.
- Developed and implemented regional sales strategies to increase market share.
- Conducted regular training sessions with clients to ensure product knowledge and customer service standards were met.
- Analyzed regional sales data to identify areas of improvement and new opportunities.
- Identified potential customers within the region by researching industry trends and attending trade shows.
- Developed promotional materials such as flyers, brochures, and newsletters for distribution in the region.
Team Leader - Digital Solutions
Jude Color Solutions Ltd
04.2016 - 10.2023
- Manage project domains, provide change management input, coordinate learning processes, and oversee online transactions.
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Secretary for Defense
South African High Commission – Kampala
Kampala
12.2013 - 03.2016
- Manage executive office administration, prepare diplomatic clearances, organize events, and coordinate travel.
- Provided administrative support to the Defense Attache'.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements for all National Defense Delegations and conference calls.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Trade Development Representative – Central Region
MTN Uganda
07.2010 - 12.2013
- Grow sales of Mobile Money, manage customer relationships, and oversee training and development of agents.
- Developed and maintained relationships with key stakeholders in the industry.
- Provided customer support, including responding to inquiries and resolving issues.
- Assisted in creating presentations and other materials to introduce products to potential customers.
- Conducted market research and identified new opportunities for growth.
- Identified target markets, developed strategies, and implemented plans for generating leads.
- Generated sales reports on a regular basis to track progress towards goals.
- Collaborated with marketing team to develop effective content for campaigns.
Direct Sales Team Leader
Simba Telecom Ltd
10.2009 - 06.2010
- Administer Direct Sales Team, oversee distribution models, and manage sales information collection.
- Led weekly team meetings to discuss sales goals, customer feedback, and new product launches.
- Organized and monitored daily activities of the direct sales team.
- Developed strategic plans to increase direct sales and enhance customer satisfaction.
- Implemented innovative strategies to promote products and services in the marketplace.
Education
Bachelor’s Degree in Information Computing Technology -
Makerere University
CISCO Networking Associate -
Makerere University
Uganda Advanced Certificate of Education -
Bukoyo S.S.
Uganda Certificate of Education -
St Mary’s Secondary School
Primary Leaving Examinations -
Kitooro Hill View Nur & Primary School
Skills
- Business Acumen
- Credit product expertise
- Channel Management
- Professional Networking
- Knowledge of closing techniques
- Strategic forecasting
- Competitor Analysis
- Partnership Building
- Promotional development
- Revenue Generation
- Business Development
- Territory Management
Personal Information
- Date of Birth: 05/15/87
- Marital Status: MARRIED
Languages
- ENGLISH
- SWAHILI
- ANKOLE
- LUSOGA
Timeline
Regional Sales Representative – Central
Gnugrid Credit Reference Bureau
07.2023 - 05.2024
Team Leader - Digital Solutions
Jude Color Solutions Ltd
04.2016 - 10.2023
Secretary for Defense
South African High Commission – Kampala
12.2013 - 03.2016
Trade Development Representative – Central Region
MTN Uganda
07.2010 - 12.2013
Direct Sales Team Leader
Simba Telecom Ltd
10.2009 - 06.2010
Bachelor’s Degree in Information Computing Technology -
Makerere University
CISCO Networking Associate -
Makerere University
Uganda Advanced Certificate of Education -
Bukoyo S.S.
Uganda Certificate of Education -
St Mary’s Secondary School
Primary Leaving Examinations -
Kitooro Hill View Nur & Primary School
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