Dedicated Human Resources professional bringing 12+ years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Human Resources Manager
Travellers Beach Hotel & Club
Mombasa , Kenya
12.2019 - Current
Developed succession plans and promotion paths for all staff.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for Number new employees.
Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
Implemented long-term growth initiatives by developing Type and Type strategies.
Discovered and resolved complex employee issues that affected management and business decisions.
Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
Reduced workers' compensation claims by instituting corporate safety training program.
Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
Improved team morale by resolving Type inquiries on new hire initiatives and employee workforce matters.
Coordinated with senior leadership and handled all managerial needs by implementing Type and Type solutions into business strategies.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Liaised between multiple business divisions to improve communications.
Created and implemented forward-thinking initiatives to improve employee engagement.
Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Structured compensation and benefits according to market conditions and budget demands.
Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
Accurately maintained payroll and benefits for Number global employees in various locations and diminished financial discrepancies through Task and Task.
Served as representative in various civic and community functions to further enhance company image and develop additional business.
Created and implemented Type and Type compliance systems and auditing processes through automation.
Devised hiring and recruitment policies for Number-employee company.
Motivated employees through Action and Action.
Adhered to all federal and state guidelines and managed payroll and benefits for over Number employees.
Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
Expanded operational bases and increased revenues while developing and integrating efficient business plans.
Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
Directed job fairs to bring in local talent for long term and seasonal positions.
Accurately prepared Timeframe payroll and tracking data using Software system.
Enhanced staff knowledge and awareness on drug abuse and prevention programs.
Human Resources Manager
Amani Tiwi Beach Resort
Mombasa , Kenya
09.2017 - 12.2019
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Liaised between multiple business divisions to improve communications.
Created and implemented forward-thinking initiatives to improve employee engagement.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
Structured compensation and benefits according to market conditions and budget demands.
Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Motivated employees through Action and Action.
Created organizational filing systems for records, correspondence and Type.
Created and implemented Type and Type compliance systems and auditing processes through automation.
Worked as effective team member while contributing to local and regional HR projects.
Improved team morale by resolving Type inquiries on new hire initiatives and employee workforce matters.
Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
Implemented long-term growth initiatives by developing Type and Type strategies.
Led and provided direction for human resources team of Number.
Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for Number new employees.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Developed succession plans and promotion paths for all staff.
Group Human Resource Manager
Habo Group Of Companies
Mombasa , Kenya
06.2016 - 09.2017
Eliminated downtime and maximized revenue by providing top project quality control.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Monitored all company inventory to ensure stock levels and databases were updated.
Adhered to social distancing protocols and wore mask or face shield at all times.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Completed task to ensure compliance with relevant type regulations.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Senior Human Resources Officer
Kenya Industrial Research &Development Institute
Nairobi, Nairobi
07.2008 - 05.2016
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
Completed projects on time and under budget while resolving complex issues for senior leaders.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Analyzed issues and employed improvement processes.
Discovered and resolved complex problems that affected management and business decisions.
Organized and carried out Timeframe status meetings to inform staff of developments, goals and tactics as well as best practices suggestions to drive success.
Acted as staff member advocate, encouraging and supporting Job Titles to identify and resolve conflicts.
Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Reduced labor budget by Number% by devising innovative methods for adjusting salary ranges while preventing layoffs.
Reviewed and screened applicant resumes to identify qualified candidates.
Interviewed candidates and conducted background checks and verification.
Conducted annual salary surveys and developed, analyzed and updated company salary budget.
Incorporated employee feedback to improve processes and strategize long-term business plans.
Maintained work structure by updating job requirements and job descriptions for all positions.
Achieved departmental objectives by collaborating with staff to share and implement best practices.
Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Implemented quality control initiatives to reduce downtime and increase revenue.
Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Oversaw and managed hiring process and assisted human resources.
Education
Bachelor Of Commerce - Management Science
Egerton & Kisii University
Nairobi Campuses
01.2013 - 08.2016
Higher National Diploma - Human Resources Management
College Of Human Resource Management
Nairobi
01.2012 - 07.2013
Diploma - Personnel Management
College Of Human Resource Management
Nairobi
01.2009 - 11.2011
Skills
Organizational Development
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Accomplishments
Documented and resolved Company HR Mannual Policies which led to streamlined HR and corporate governance
Affiliations
Full Membership of the Institute of Human Resource Management
Software
Word
Power Point Presentation
Excel Sheet
Certification
CHRP-K : Certified Human Resource Professionals of Kenya
Additional Information
Profile Picture
Timeline
Human Resources Manager
Travellers Beach Hotel & Club
12.2019 - Current
CHRP-K : Certified Human Resource Professionals of Kenya
06-2018
Human Resources Manager
Amani Tiwi Beach Resort
09.2017 - 12.2019
Group Human Resource Manager
Habo Group Of Companies
06.2016 - 09.2017
Bachelor Of Commerce - Management Science
Egerton & Kisii University
01.2013 - 08.2016
Higher National Diploma - Human Resources Management
College Of Human Resource Management
01.2012 - 07.2013
Diploma - Personnel Management
College Of Human Resource Management
01.2009 - 11.2011
Senior Human Resources Officer
Kenya Industrial Research &Development Institute
07.2008 - 05.2016
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