ALEX LEMISO NAIMODU
Namanga, Kajiado
Summary
Results-driven Relationship Officer with over 3 years of experience in credit risk evaluation, loan origination, and customer service at Equity Bank. Proven success in disbursing over KES 3M monthly, maintaining a PAR below 0.5%, and achieving 100% client approval on financial product uptake. Strong communicator and problem-solver with a background in procurement and project coordination from national institutions. Eager to bring dedication, integrity, and strategic insight into a permanent services role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Relationship Officer - Credit
Equity Bank Kenya Limited
Namanga, Kajiado
08.2022 - Current
- Originated and processed 30+ loan applications monthly, maintaining loan completeness and documentation compliance.
- Maintained 90-day PAR below 0.5% by proactively monitoring portfolio and recovering non-performing loans.
- Disbursed over KES 3 million per month consistently by cultivating new customer groups and retaining existing clients.
- Enhanced customer satisfaction ratings by 80% through targeted financial education and loan clarity.
- Cross-sold insurance and SME banking products, achieving 100% client product uptake.
- Counseled clients on budgeting and repayment plans, fostering long-term financial discipline.
Intern, Enterprise Projects Management Office
Kenya Revenue Authority
Nairobi
01.2021 - 12.2021
- Assisted in developing project summaries and change management documentation.
- Conducted risk quadrant and impact assessments using PROSCI tools.
- Supported team logistics, stakeholder engagement, and recordkeeping on SharePoint.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Attachment, Supply Chain Management
Kenya Power and Lighting Company
Nairobi
05.2019 - 08.2019
- Participated in procurement processes including tender evaluation and vendor communication.
- Managed stock records and purchase orders using SAP.
- Reduced procurement costs by 10% through contract negotiation support.
Education
Bachelor of Science - Procurement and Supplies Management
Murang'a University of Technology
Murang'a, Murang'a District, Kenya12-2020
Kenya Certificate of Secondary Education (KCSE) -
Tengecha Boys High School
Kericho, Kericho District, Kenya12-2015
Skills
- Credit & Banking: Loan appraisal, credit risk analysis, SME banking, customer retention
- Technical Tools: Finacle, Power BI, SAP, TurnQuest, MS Excel, Word, Powerpoint
- Soft Skills: Communication, trustworthiness, multitasking, client relationship building
Certification
- Executive Certificate of Proficiency in Insurance (ECOP)
- MOODY'S: Foundations of Banking and Credit
- MOODY'S: Elevating the Customer Experience
- Anti-Money Laundering Awareness
- Environmental Management System
- Data Privacy & Protection
- Anti-Fraud Awareness
LANGUAGES
- English: Proficient (C2)
- Swahili: Proficient (C2)
References
Available upon request.
Timeline
Relationship Officer - Credit
Equity Bank Kenya Limited
08.2022 - Current
Intern, Enterprise Projects Management Office
Kenya Revenue Authority
01.2021 - 12.2021
Attachment, Supply Chain Management
Kenya Power and Lighting Company
05.2019 - 08.2019
Bachelor of Science - Procurement and Supplies Management
Murang'a University of Technology
Kenya Certificate of Secondary Education (KCSE) -
Tengecha Boys High School