Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
Generic

ALEX BAKARI

MOMBASA,30

Summary

Am very organized and Dedicated Finance Officer, with vast knowledge and experiences in

accounting, business administration and customer care management.

Possessing proven track record of providing exceptional customer service in fast –paced

environments offering keen attention to detail and strong decision making skills to manage multiple,

concurrent task;self-motivated work ethic with abilityto performeffectively in independent or team environment.

Overview

12
12
years of professional experience

Work History

REVENUE COLLECTION OFFICER

INTERNATIONAL AIRPORT(MOMBASA)
MOMBASA
06.2023 - Current
  • Managing transactions with customers using ETR machines
  • Collecting payments whether in cash or Mpesa.
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share with internal teams.
  • Create frequent reviews and reports with sales and financial data.
  • Evaluate financial information
  • Making accurate entries of revenue.
  • Tracking accountable documents.
  • Issuing and accounting for revenue handling materials.
  • Banking collections on time.
  • Heading revenue collection transactions of critical nature.
  • Perform any other duties that maybe assigned from time to time.

SALES EXECUTIVE OFFICER

JAMII TELECOMMUNICATIONS COMPANY
07.2022 - 04.2023
  • Conduct market researchto identify selling possibilities and evaluate customer needs.
  • Actively seek out new sales opportunities through cold calling, networking and social media.
  • Set up meetings with potential clients and listen to their wishes and concerns.
  • Prepare and deliver appropriate presentations on products and services.
  • Participate on behalf ofthe company in exhibitions or conferences.
  • Negotiate/close deals and handle complaints or objections.

SENIOR CREDIT OFFICER

WATU CREDIT LIMITED COMPANY
07.2021 - 06.2022
  • Monitoring and payment controlof assigned portfolio of clients using company software.
  • Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
  • Maintaining records about client’s financialstatus, reporting daily to the management.
  • Developing and strengthening client’srelationships regularly updating clients on company policies.
  • Diligently review/evaluate each account against provided parameters and segment portfolio to facilitate prioritization of follow up and product offerings
  • Considering obligors’ ability to pay/service the outstanding facility, structure a suitable repayment programwith a view to motivating obligorsto willinglypaythe facilitytherefore avoiding litigation/realization costs
  • Deal with and manage any contentious issues/complaints/queries/conflicts that normally arise during negotiation with the obligors during the recovery process
  • Ensure proper documentation ofCollection related activities and updating ofrelevant reports
  • Develop a calling programwith obligorsto negotiate on repayment plans
  • Review Cash Transactions above a prescribed threshold daily; including triggersthat occur realtime.
  • Data analysis of KYC data capture gapsin the system for corrective measures to be applied
  • Extract and submit the Cash Transactions Report on weekly basis to the Financial Reporting

CREDIT OFFICER

WATU CREDIT LIMITED COMPANY
01.2021 - 06.2021
  • Review loan requests.
  • Assess clients' financialstatus.
  • Evaluate creditworthiness and risks.
  • Contact clients to gather financial data and documentation.
  • Analyze risks and approve or reject loan requests.
  • Calculate financial ratios (e.g. credit scores and interest rates)
  • Set up payment plans.

COLLECTION INTERN OFFICER

WATU CREDIT LIMITED COMPANY
10.2020 - 12.2020
  • Keep track of assigned accounts to identify outstanding debts.
  • Plan course of action to recover outstanding payments.
  • Locate and contact debtors to inquire of their payment status.
  • Negotiate payoff deadlines or payment plans.
  • Handle questions or complaints.
  • Investigate and resolve discrepancies.

ADMINISTRATIVE ASSISTANT

FRIENDA FOR LIFE FOUNDATION
01.2018 - 08.2018
  • Answer and direct phone calls.
  • Organize and schedule appointments.
  • Plan meetings and take detailed minutes.
  • Write and distribute email, correspondence memos, letters, faxes and forms.
  • Assist in the preparation ofregularly scheduled reports.
  • Develop and maintain a filing system.

ACCOUNT ASSISTANT

TECHNICAL UNIVERSITY OF MOMBASA
06.2015 - 07.2017
  • Reconcile invoices and identify discrepancies.
  • Create and update expense reports.
  • Processreimbursement forms.
  • Prepare bank deposits.
  • Enter financialtransactions into internaldatabases.
  • Check spreadsheets for accuracy.
  • Maintain digital and physical financialrecords

CLERK /OFFICE ASSISTANT

TECHNICAL UNIVERSITY OF MOMBASA
04.2013 - 05.2015
  • Handling incoming calls and other communications.
  • Managing filing system.
  • Recording information as needed.
  • Updatingpaperwork, maintaining documents, and word processing.
  • Helping organize and maintain office common areas.
  • Performing generaloffice clerk duties and errands.
  • Coordinating events as necessary.
  • Maintaining supply inventory.
  • Maintaining office equipment as needed.
  • Aiding with client receptionas needed.
  • Experience as a virtualassistant.
  • Creating, maintaining, and entering information into databases.

Education

BACHELORS OF BUSINESS ADMINISTRATION -

TECHNICAL UNIVERSITY OF MOMBASA
MOMBASA
11.2018

HIGHSCHOOL -

JARIBUNI SECONDARY SCHOOL
MOMBASA
01.2012

MIKULUNI PRIMARY SCHOOL
MOMBASA
01.2008

Skills

Documentation and control

Interests

SWIMMING

READING

TRAVELLING

WATCHING FOOTBALL

MAKING NEW FRIENDS

Additional Information

  • REFEREES
  • NGALA RODGERS

FINANCE OFFICER/ SUPERVISOR -MOI INTERNATIONAL AIRPORTCONTACTS +254720552263

  • JAMES KENGA

SALES MANAGER – JAMII TELECOMMUNICATIONS LIMITED COMPANY.

CONTACTS

+254795844194


  • FRANCIS KONDE

SENIORCREDIT OFFICER -

WATU CREDIT LIMITED COMPANY

CONTACTS

+254748128600


  • ALEX CHIVATSI

MAINTENANCE MANAGER

TECHNICAL UNIVERSITY OF MOMBASA.

CONTACTS

+254727024157


  • ROBERT MUTIVA

ASSISTANT HUMAN RESOURCE PERSONNEL,

TECHNICAL UNIVERSITY OF MOMBASA,
CONTACTS

+254727640337

Timeline

REVENUE COLLECTION OFFICER

INTERNATIONAL AIRPORT(MOMBASA)
06.2023 - Current

SALES EXECUTIVE OFFICER

JAMII TELECOMMUNICATIONS COMPANY
07.2022 - 04.2023

SENIOR CREDIT OFFICER

WATU CREDIT LIMITED COMPANY
07.2021 - 06.2022

CREDIT OFFICER

WATU CREDIT LIMITED COMPANY
01.2021 - 06.2021

COLLECTION INTERN OFFICER

WATU CREDIT LIMITED COMPANY
10.2020 - 12.2020

ADMINISTRATIVE ASSISTANT

FRIENDA FOR LIFE FOUNDATION
01.2018 - 08.2018

ACCOUNT ASSISTANT

TECHNICAL UNIVERSITY OF MOMBASA
06.2015 - 07.2017

CLERK /OFFICE ASSISTANT

TECHNICAL UNIVERSITY OF MOMBASA
04.2013 - 05.2015

BACHELORS OF BUSINESS ADMINISTRATION -

TECHNICAL UNIVERSITY OF MOMBASA

HIGHSCHOOL -

JARIBUNI SECONDARY SCHOOL

MIKULUNI PRIMARY SCHOOL

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