Summary
Work History
Education
Skills
Timeline
Barista

Lusule Evan Baraza

Nairobi

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Work History

Barista

Java House
2 2023 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Packaged bagels, muffins and other food items for customer purchase.

Coffee Barista

Brew Bistro
3 2018 - 9 2022
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Controlled line and crowd with quick, efficient service.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Handled OLTP systems, payment processing, cash change and issuing of receipt.

Education

Certificate Of Barista & Bar Training Course -

Nairobi Bar School
Nairobi, Kenya
12.2022

Skills

  • Adaptive and Creative
  • POS System Operations
  • Table Setting Knowledge
  • Adaptable and Flexible
  • Smoothie Making
  • Foam Art
  • Espresso Machine Operation and Maintenance
  • Upselling
  • Excellent Customer Service
  • Constructive team collaboration
  • Food Preparation and Safety
  • Cross-functional communication

Timeline

Barista

Java House
2 2023 - Current

Coffee Barista

Brew Bistro
3 2018 - 9 2022

Certificate Of Barista & Bar Training Course -

Nairobi Bar School
Lusule Evan Baraza