Summary
Work History
Education
Skills
Barista

Agnes Opiyo

Barista
Nairobi ,30

Summary

Dynamic barista with expertise in coffee and tea from Beginner, skilled in espresso machine operation and latte art. Recognized for enhancing customer satisfaction through personalized beverage creation and effective up-selling. A dedicated team player with strong time management skills, consistently maintaining high-quality standards and a positive atmosphere.

I enjoy the fast- paced and customer -focused nature of the job.

I also have a strong background in the service industry.

Work History

Barista

Beginner
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Education

Master of Arts -

World Class & Mixology College
Nairobi

Skills

  • Coffee expertise
  • Opening and closing duties
  • Tea expertise
  • Latte art
  • Up-selling
  • Espresso machine operation
  • Team player
  • Time management
  • Smoothie making
  • Quality control
Agnes Opiyo Barista