Agnes Onyango
Human Resource
Nairobi,Kenya
Summary
Enthusiast Human resource practitioner, with a career objective to work in an exuberant organization that integrates my passion for hard work and values to enhance growth within myself thereby leading to a simultaneous yield within the company. The experience I am willing to take on will therefore act as a stepping stone to facilitate my urge and persistence towards greatness, and the ability to amplify the good out of every situation I am put through using the diplomatic and proficient knowledge I have gained throughout my professional array.
Overview
1
1
Language
9
9
years of post-secondary education
1
1
year of professional experience
Work History
Business Administration Assistant
Prudential Life Assurance
Kisumu, Kenya
02.2020 - 05.2020
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Answered and managed incoming and outgoing calls while recording accurate messages for ease of transmission to the correct office staff.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Online Sales Representative
Skyline group companies
Nairobi, Kenya
08.2019 - 11.2019
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Generated more monthly sales with successful marketing, sales and customer relations approaches in my time of work.
Assistant Ward Clerk
Agakhan hospital
Kisumu, Kenya
01.2018 - 03.2018
- Filled out records, staffing sheets and patient documents.
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy maternity department.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Managed incoming calls and directed to appropriate department.
- Provided information for patient admissions and discharges to foster timely processing.
- Facilitated lab orders and medication administration.
- Monitored inventory levels and advised management of need for replenishment.
Education
BBA - Human Resources Management
Strathmore University
Nairobi, Kenya. 04.2017 - Current
Associate of Arts - Computer Packages
Emmanuel Computer College
Kisumu, Kenya 02.2016 - 04.2016
High School Diploma -
Kisumu Girls' High School
Kisumu 02.2011 - 11.2015
Skills
Office administration
Customer relations and communications
Payroll and budgeting
Human resource laws
Records management
Social media knowledge
Additional Information
Referees
Mr. Brian Kevin Amollo
Executive Manager, crystalgate technologies
Address: 12th Flr-Mirage Towers, Waiyaki Way, Westlands
Nairobi, Kenya.
Tel: 0700766087
Email: info@crystalgate.co.ke
Mr Robin Maina
Product Manager, Prudential life assurance
Address: Off State House Avenue, Nairobi
Tel: 0719075000
Email: Robin.Maina@prudentiallife.co.ke
Timeline
Business Administration Assistant
Prudential Life Assurance
02.2020 - 05.2020
Online Sales Representative
Skyline group companies
08.2019 - 11.2019
Assistant Ward Clerk
Agakhan hospital
01.2018 - 03.2018
BBA - Human Resources Management
Strathmore University
04.2017 - Current
Associate of Arts - Computer Packages
Emmanuel Computer College
02.2016 - 04.2016
High School Diploma -
Kisumu Girls' High School
02.2011 - 11.2015