James Gitari
Nairobi
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Waiter
Kempinski
Nairobi
01.2021 - 12.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Bachelor of Arts - Hospitality
Zetech
Nairobi01.2018
Skills
- Table Preparation
- Interactive Management
- Table Bussing
- Dining Customer Service
- Daily Specials Memorization
- Guest Relations
Languages
English
Native language
French
Beginner
A1
Timeline
Waiter
Kempinski
01.2021 - 12.2022
Bachelor of Arts - Hospitality
Zetech
Similar Profiles
CYRUS MWANGI IRUNGUCYRUS MWANGI IRUNGU
Chief Accountant at Villa Rosa Kempinski & Olare Mara KempinskiChief Accountant at Villa Rosa Kempinski & Olare Mara Kempinski
I Putu Oka Sanjaya OkaI Putu Oka Sanjaya Oka
Restaurant Manager at The Apurva Kempinski BalRestaurant Manager at The Apurva Kempinski Bal
MEKLINRAJ ARULDOSSMEKLINRAJ ARULDOSS
Housekeeping Supervisor at KEMPINSKI SEYCHELLES RESORTHousekeeping Supervisor at KEMPINSKI SEYCHELLES RESORT